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I had a similar experience with LindConnect (browser based) some months ago
plus the fills were really slow, even from the bond pit. I tried the older
LindOnLine but it lacked some basic features. I also noted the ads touting
the new system but felt the money would have been better spent on improving
the system and keeping existing customers. It was only a trial account and I
closed it.
I think it is worth adding to the discussion for the benefit of those new to
futures trading that every futures trader should start with an account at a
full service desk and a broker who will take the time to explain the ropes.
Many of the larger firms offer everything from full service to on-line
trading, however the full service desk may not offer materially better
service than the discount desk - as in everything else, it depends.
Earl
----- Original Message -----
From: Chris Baker <chrisbak@xxxxxxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Wednesday, November 17, 1999 5:33 PM
Subject: [realtraders] BEWARE OF ONLINE TRADING! {03}
> When trading volume picks up at Lind Waldock, I often get "web site
found -
> waiting for reply" trying to access their online order entry system from
my
> Media One cable modem. I've e-mailed Lind Waldock Online Support about
the
> problem, and they say they will forward my e-mails on for review, which
> seems to result in no improvement whatsoever. Meanwhile Lind Waldock is
> advertising to bring in more users and make the situation worse.
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