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Re: ameritrade



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OK, I am using Jack White and asked if they could take contingent
stops?  I was told no.  Are there any deep discount brokers who you can
put in contingent stops with?  

thanks in advance

Paul Cote

James inLA wrote:
> 
> Thank you to everyone's broker suggestions.  Per the reason I closed my
> Ameritrade account, I've been very busy at work lately.  After a 12 hour day,
> I got a sell order on a system of mine.  At midnight, the Ameritrade web site
> was down for at least 30 minutes because I tried with two different web
> accounts to log on over and over without success.  I needed to cancel an
> exsisting stop loss order and replace it with a sell at market on open order.
> I finally gave up and used their telebroker to place the market order.  I was
> not however able to cancel the exsisting stop loss order and I was looking at
> a hugely important meeting in the morning and needed all the sleep I could
> get.  Next day, I found out they had canceled my market sell order and lo and
> behold I had been stopped out for a sizable loss.  So the good news is, my
> system called a good sell point.  My big problem was the treatment I receieved
> from the "trade Manager" I spoke with.  He was rude and he basically called me
> a liar.  While he admited that they had experienced "some web outages" that
> night, he insisted that they had only been for 5 minutes (I tried for at least
> 30!) and that I had every opportunity to cancel my preexsiting stop loss
> order.  I suppose I could have kept trying all night long and set my alarm to
> get up at 6am, but I didn't.  I chose to take care of my main career so I
> wouldn't be a sleep deprived idiot the next day.  This is the kind of
> situation where Schwab would have bent over backwards to appologize let alone
> give me my proper fill.
> Jim