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Re: ADMIN: Is your ISP changing phone numbers?



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Hi John

Was this ISP AOL by chance?
Dave Breeze


-----Original Message-----
From: G.John Boggio <boggio@xxxxxxxxx>
To: RealTraders Discussion Group <realtraders@xxxxxxxxxxxxxx>
Date: Wednesday, December 03, 1997 12:18 PM
Subject: ADMIN: Is your ISP changing phone numbers?


>Realtraders and Friends,
>
>  This is just a short note to let you know how to avoid a potentially
>small financial disaster.
>
>  Recently, I was informed by my ISP, via email, that they were going to
>change the 'log-in' phone number for my connection.  No problem, I said...I
>made note of it.  During the following week I needed to call their
>technical service hotline to ask another question.  Once I was done with
>that issue, I asked the representative about the new phone number change.
>Simply, he said that they were just trying to accommodate more customers,
>thus the need to change the phone number.  Further, he indicated that the
>LOCATION of their server WAS NOT GOING TO CHANGE.
>
>  Anyhow, based on this info, I changed to the new number.
>
>  Several days ago, I received my phone bill.  To my surprise, this new
>phone number has now become a long-distance intrastate call and as such I
>incurred a per minute rate for my connections.  Well, suffice it to say, my
>normal $12 per month LOCAL unlimited access rate soared to over
>$1025.00...WOW!!!  Bell Atlantic was kind enough to give me a 20% discount
>on the $1025 because I sent more than $20 during the month so that knocked
>down my payment to $810, but still a hefty sum to dish out for my Internet
>connection.  And believe it or not, my per minute average rate is 11 cents,
> I guess when you are connected for over 9000 minutes during the month, it
>adds up...WOW, AGAIN!!
>
>  So the moral of the story:  If your ISP is going to change phone numbers
>regardless of changing physical locations, PLEASE CHECK WITH YOUR PHONE
>COMPANY TO MAKE SURE THE NEW NUMBER IS NOT LONG-DISTANCE!!!
>
>  I hope this helps others in the future.
>
>John Boggio
>
>
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