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Re: Connection Problems



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If you're running a firewall like ZoneAlarm, for example, make certain that both "eSignal Data Manager" (winros.exe) and "ws" (winsig.exe) have internet access.

There was a period when my setup did not reconnect consistently until I found one of those two was not in the Program Control section of ZoneAlarm with Trusted Access.

If one is not there, then just add it. Both are found in the eSignal folder. C:\Program Files\eSignal\winros.exe for example.

L


LScharpen@xxxxxxx wrote:
In a message dated 3/17/2005 1:41:22 PM Pacific Standard Time, code2@xxxxxxx writes:
I have been experiencing the same problem lately. Global Server just
does not reconnect. I have to shut it down and restart it manually.

I think it's an eSignal problem, because the odd time when I do lose
Internet access, Global Server simply reconnects automatically when
Internet access resumes. ------------------------------------------------------------------------------
--------------
I've also had a few instances of the 'connectivity loss' recently. In all cases these events have been associated with first a loss of connection to my cable internet provider. In some instances with loss of internet connection, when it returns eSignal reconnects automatically and also communicates with Global Server. But in a few instances, when the cable internet connection is reestablished, eSignal doesn't 'reconnect' (easily noted by the eSignal icon remaining red). When this happens, the only solution which has worked for me has been to shut down and restarat Global Server and Trade Station. Who is to 'blame' is still an open question in my mind but it IS clear that the connectivity problem STARTS with the loss of cable internet connection.
Lee Scharpen