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AW: Expired Permanent Password in TS2k?



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Never had this issue with TS2000i, but anyway "nag,nag,nag" opens the door
at TradeStation & their tech support, I still have a hard time believing how
long it did take to change a customer ID in TS8, but finally everything
works.

My best,
cosmic


-----Ursprüngliche Nachricht-----
Von: Gerald Marisch [mailto:gm@xxxxxxxxxxxxx] 
Gesendet: Dienstag, 4. Januar 2005 08:50
An: Omega Chat; multitrak@xxxxxxxxxxxxx
Betreff: RE: Expired Permanent Password in TS2k?

"...nag, nag, nag..."

Yes, I agree, but...

Melody has been very helpful to me in the past.  She is the only one for 2Ki
Tech support.  All of my contacts with her have been by email.  It is hoped
that list members will not flood her with phone calls over smaller matters.
Email has always worked fine for me.  She has always responded in a short
time.

 I consider Melody to be one of the better techs of Omega.


-----Original Message-----
From: multitrak@xxxxxxxxxxxxx [mailto:multitrak@xxxxxxxxxxxxx]
Sent: Monday, January 03, 2005 11:03 PM
To: omega-list@xxxxxxxxxx
Subject: Re: Expired Permanent Password in TS2k?


call melody blais at (954) 652-7502 or if unavailable/voice mail hell, send
an e-mail requesting a password to this address... "International"
<International@xxxxxxxxxxxxxxxx>...wait a day and re-send daily until you
get a response...the secret is to nag, nag, nag until you get what you
need...been there, done that...

Tony

>Any suggestions from the list?
>
>I have called the proper support number (800-375-8522) and left a message
>without a response and sent the E-mail below, again without a response.
>
>Has anyone else had this issue with the permanent password expiring in
TS2k?
>
>Thanks,
>
>John