[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: Breakdown in TS8 order execution



PureBytes Links

Trading Reference Links

Thanks to all.
Jan Philipp

----- Original Message ----- From: "Dennis Todd" <dennistodd@xxxxxxxxxxx>
To: "'JHP'" <jan4123@xxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
Sent: Tuesday, January 04, 2005 9:06 PM
Subject: RE: Breakdown in TS8 order execution


Jan,

You may have seen this from TradeStation:

TradeStation Order Execution Network Status Message

Today beginning at approximately 8:00 a.m. ET, the TradeStation Order
Execution Network experienced a problem where our primary data center's
primary power distribution unit (PDU) failed. This ordinarily would trigger
a seamless and functionally transparent failover to the data center's backup
PDU; however the backup PDU failed causing the outage. Once the scope of the
problem was clear, we immediately commenced our procedure to fail over to
our Order Execution Network's backup data center. During this process, we
encountered unforeseen issues in attempting to bring the backup Order
Execution Network online and were also unable to update the network status
page. These issues extended the length failover process, and the outage.
The Order Execution Network began accepting logons and new orders at
approximately 9:32 a.m. ET.

We are working with our primary data center to make certain that they take
the necessary steps to ensure that this will not happen again.

We have thoroughly diagnosed the issues we encountered during the failover
process and have identified several proactive and reactive procedures and
systems that can be implemented to ensure that future Order Execution
Network failovers will not encounter the same issues or delays.

Thank for your continued loyalty,
The TradeStation Team

Dennis Todd

-----Original Message-----
From: JHP [mailto:jan4123@xxxxxxxxxxxxx]
Sent: Tuesday, January 04, 2005 10:08 PM
To: omega-list@xxxxxxxxxx
Subject: Breakdown in TS8 order execution

Has anybody daytraded EU futures Tue,12/4, from 7:47AM CT during the nxt
hour or two using TS8 order execution, or there was a breakdown and orders
were rejected?
Jan Philipp