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Michael,
Did you download new drivers from the CD units site. So many new
products do not have good drivers in the box and Windows 2000 is too
old to have new drivers. If in fact the registry has a problem new
drivers might correct it. Maybe yes maybe no. Did you check for
conflicts too?
Best regards,
Jimmy Snowden
mailto:jhsnowden@xxxxxxx
Wednesday, March 24, 2004, 4:25:45 PM, you wrote:
MG> Not long after I had someone establish a network between my Win2000 desktop
MG> PC & my new XP Pro laptop I noticed my CD burner no longer worked.
MG> Mechanically, it was fine. However, the OS no longer 'saw' it.
MG> Thinking my 3 yo burner was broken, I went out & bought a new burner,
MG> installed it, and used the Win2000 Hardware Wizard to find it. What came up
MG> was the burner with an exclamation point through it. Clicking on to the
MG> next step it said I had a Code 19 registry corruption issue. It suggested
MG> we go into Permissions in the Registry to allow some sort of full access to
MG> all parents and offspring. We did that, but nothing changed.
MG> My colleague seems to think that if we could locate where in the registry
MG> keys the drivers are located he could reset them somehow so they'd
MG> associate with the burner. He's a professional programmer, so he's
MG> comfortable in the registry. However, he was unable to locate where the
MG> keys are stored for the burner. He said it would take a very long time to
MG> locate them.
MG> So, I'm hoping some savvy Windows-type out there can help us, either with
MG> locating them, or if we're totally off base, something else. Unfortunately,
MG> my last backup was after I discovered the problem, so I don't have a last
MG> good version of the registry. Reinstalling everything is out of the
MG> question, as it would take weeks given the scores of apps I have on this box.
MG> If anyone can offer guidance I'd be eternally grateful, as otherwise, I
MG> have no way to install any software on this box (and I just bought an
MG> expensive program I can't return).
MG> Thanx,
MG> Michael
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