Re: TS 7.1 email alert problem using cell phone

[tom <tebrun@xxxxxxx>]

I received the following reply to my inquiry.  In the event that someone
might be curious, I am posting the solution to my problem.

Regards,

Tom


TradeStation 7.1 communicates directly with the SMTP server you specify
to send alert emails to the email address you specify without the need
for confirmation or forwarding. All you need to do is enter the Cox SMTP
server address in the SMTP server field and enter your Cingular phone's
email address in the TO: field. To test whether this works, click the
Test button. An email should appear on your Cingular phone from your Cox
email address. Please let me know if you have any further questions.

Thank you,

Greg
TradeStation Technologies, Inc.



tom wrote:

> Having no alternative but to upgrade from TS 7.0 to TS 7.1, I am now
> experiencing a problem receiving strategy e-mail alerts to my cell
> phone.
>
> When I was using TS 7.0 I was able receive strategy e-mail alerts to my
> cell phone without any trouble.  Now that I have upgraded to TS7.1,  I
> am unable to receive e-mail alerts to my cell phone ( Cingular ).  When
> I change the setting to send the e-mail alerts to my computer's e-mail
> service, Cox, the e-mail alerts are received..  If anyone has
> experienced this problem or knows of a solution, I would sincerely
> appreciate the assistance.
>
> I am using the same "SMTP Server name  or IP address" of
> MYCINGULAR.NET.  This is the same SMTP that I used in TS 7.0 which was
> working before the upgrade.
>
> When I attempt to verify this e-mail setting I receive an error message
> stating "Cannot connect to SMTP server.  Please verify that the server
> address is correct and that you are authenticated through your ISP
> connection"
>
> I might add that I have tried this on two different computers without
> any success.
>
> Sincerely,
>
> Tom Brun