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hc
I think you don't understand the problem. Read comments by others.
BTW I have to give credit to TS when it is due.
I've had all Omega products starting with System Writer and like TS6
best, that is to say, NOW, when the bugs are out.
Jan Philipp
----- Original Message -----
From: "hcarvas" <hcarvas@xxxxxxx>
To: "JHP" <jan4123@xxxxxxxxxxxxx>
Cc: <omega-list@xxxxxxxxxx>; "RealTraders" <realtraders@xxxxxxxxxxxxxxx>
Sent: Friday, April 25, 2003 5:38 PM
Subject: RE: TradeStation 7 Feedback
> Jan,
>
> I don't have experience with Windows XP Home or Prof. My
> understanding
> from reading the omega list is that most people prefer to
> stick with
> Windows 2000 Prof for running TradeStation products because
> of
> stability.
>
> We may need to understand the TradeStation Support current
> situation.
> It seems to me that they are very busy with the introduction
> of TS7.
> It's not an easy job. Stephen Pepe is trying hard.
>
> hc
>
> -----Original Message-----
> From: JHP [mailto:jan4123@xxxxxxxxxxxxx]
> Sent: Sunday, April 27, 2003 12:47 AM
> To: hcarvas
> Cc: omega-list@xxxxxxxxxx; RealTraders
> Subject: Re: TradeStation 7 Feedback
>
>
> HC,
>
> Since you asked, here is the answer -
>
> Following Stephen Pepe's response, a man by the name Al
> called me on 4/17
> and told me that
> one of possible causes of my problems is my Windows XP Home
> edition instead
> of Pro required.
> I showed him that TS bulletin dated 2/24/03 calls for
> 2000/XP as a minimum
> or XP (Home or Pro)
> as recommended. He said it was a mistake and the website
> states the
> requirement correctly as
> Pro. I checked later on and it was not true.
>
> I told Al that I have a router, but no network. He said that
> just because I
> have DSL I have a network.
>
> He mentioned my router and Zone Alarm as another possible
> source of trouble
> (Zone Alarm was
> turned off during installation) and told me that Zone Alarm
> is sufficient to
> close all ports and the
> router is not neccessary which was incorrect.
>
> He said he was 97% successful in resolving problems - after
> our
> conversation, that may have gone
> down to 96.
>
> Finally, he excused himself "for a moment" and never came
> back.
>
> I reported it to Stephen Pepe and received 2 more "Thank you
> for your
> feedback" emails and then a message promising to follow up
> with Al and
> Pepe's team because I "should not have received this level
> of service" and asking me to allow them "another opportunity
> to make this
> right" with me.
>
> And that (4/21) was the last word from TS.
>
> By that time I already decided to stay with TS6 for the
> forseeable future.
>
> Jan Philipp
>
> ----- Original Message -----
> From: "hcarvas" <hcarvas@xxxxxxx>
> To: <jan4123@xxxxxxxxxxxxx>
> Sent: Saturday, April 26, 2003 6:56 PM
> Subject: FW: TradeStation 7 Feedback
>
>
> > Jan,
> >
> > I am from a reader in the omega list. Have your problems
> > with TS7 been resolved?
> > I am one of the people who are still trying to decide
> > whether to upgrade to TS7 now.
> > Can you posted your updated feedback to the omegalist?
> > Thanks
> >
> > hc
> >
> > -----Original Message-----
> > From: Stephen Pepe [mailto:spepe@xxxxxxxxxxxxxxxx]
> > Sent: Thursday, April 17, 2003 8:46 AM
> > To: omega-list@xxxxxxxxxx
> > Subject: TradeStation 7 Feedback
> >
> >
> > Dear Jan,
> >
> > Thank you for the feedback. I would like to see how we
> can
> > help you with
> > these issues. Please let me know when would be a good
> time
> > to have someone
> > contact you. These problems are not typical for the
> > majority of our Clients
> > and I believe we can benefit from working together to
> > resolve them.
> > Please contact me, so we can help you and your friend
> enjoy
> > the power of
> > TradeStation.
> > Thank you,
> > Stephen Pepe, Jr.
> > Director of Client Support
> > TradeStation Technologies, Inc.
> >
> > -----Original Message-----
> > From: Clyde Lee(SBCY)
> > To: realtraders@xxxxxxxxxxxxxxx
> > Cc: omega-list@xxxxxxxxxx
> > Sent: 4/16/2003 9:19 PM
> > Subject: Re: [RT] TS7 problems
> > And I have over 1000 routines in my library which were all
> > transferred fine
> > from TS6 and also from TS2K as a test.
> >
> > Typically I have about 40 to 60 charts in workspaces that
> > are open.
> > I have had none of the problems outlined here.
> > Seems I should have !
> > Clyde
> > - - - - - - - - - - - - - - - - - - - - - - - - - - - -
> > Clyde Lee Chairman/CEO (Home of SwingMachine)
> > SYTECH Corporation email: clydelee@xxxxxxxxxxxx
> > <mailto:clydelee@xxxxxxxxxxxx>
> > 7910 Westglen, Suite 105 Office: (713) 783-9540
> > Houston, TX 77063 Fax: (713) 783-1092
> > Details at: www.theswingmachine.com
> > <http://www.theswingmachine.com>
> > - - - - - - - - - - - - - - - - - - - - - - - - - - - -
> >
> > ----- Original Message -----
> > From: JHP <mailto:jan4123@xxxxxxxxxxxxx>
> > To: RealTraders <mailto:realtraders@xxxxxxxxxxxxxxx>
> > Cc: omega-list@xxxxxxxxxx <mailto:omega-list@xxxxxxxxxx>
> > Sent: Wednesday, April 16, 2003 7:36 PM
> > Subject: [RT] TS7 problems
> >
> > 10 days ago, I switched from TS6 to TS7 and here are some
> of
> > the problems I
> > experienced:
> > * Re-opening of workspaces took 7.5 min. It took 3.5 min
> in
> > TS6.
> > * It took 5 sec to bring up "Format Analysis Techniques"
> > which was
> > instantaneous in TS6.
> > * I imported indicator "X" from TS6 and installed it.
> > Subsequently, I opened
> > Pwr Editor code for indicator "Y", revised it, verified
> and
> > closed. When I
> > tried to insert it, I got the message "Study not verified"
> > with a reference
> > to indicator "X" which was already installed. When I
> opened
> > the code for "Y"
> > to verify it, the code was for "Y", but the name was that
> of
> > "X".
> > Only after deleting "X" from the program was I able to get
> > "Y" installed.
> > The same problem was encountered by my friend when 2
> > indicators, both
> > verified before, were imported and one of them was being
> > inserted. Message
> > "Study not verified" appeared and when the code opened, it
> > carried the other
> > indicator's name. The 1st indicator had to be deleted for
> > the other to be
> > installed.
> > * After opening TS7 in the morning, I found all price bar
> > charts squeezed
> > into a flat line at the top of each chart. Only after
> > reloading did they go
> > back to normal;
> > * Some Pwr Editor windows opened without X in the upper
> > right corner and
> > they could only be closed by going to "file, close
> window".
> > It was
> > completely random.
> >
> > I lost 2 days of trading by struggling with these
> problems,
> > finally gave up,
> > went back to TS6 and wrote to Robert Jones, Mgr of Tech
> > Support. My email
> > was never acknowledged.
> > The same problems still exist as reported yesterday by my
> > friend.
> > Jan Philipp
> >
> >
>
>
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