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Totally agree IB has apparently done something here that makes it easier
for them and we get to do a lot of extra work to see are statements. So
what happens with me is I end up not looking at my daily statement. I
am disappointed in them.
Ron
ribau@xxxxxxxxxxx wrote:
>
> I'm curious how other traders feel about the new HTML statements at IB. It
> takes me about 2 seconds to collect an email with yesterday's trades. It
> takes about five minutes to surf to their web site, navigate to "Account
> Management," login, go to "Statements and Downloads," bring up the
> statement, copy or export, and log out.
>
> Multiply that 5 minutes by 250 trading days per year and IB is wasting
> 20.83 hours of my time per year. While I trust IB to send safe messages,
> HTML enabled mail clients like Outlook and Outlook Express are how computer
> viruses spread and I don't have any interest in taking the risk just for
> this one source of email, so now there is no alternative to access through
> the website.
>
> The new statements, while prettier, are not more organized and are
> certainly not easier to understand, and I don't give a hoot about importing
> into Excel. I ran this by support at IB and it turns out that IB expects
> clients to change their email application to be able to read the new
> statements. I am quite happy with my current email application, it is fast
> and efficient, and contains all my email archives from the last ten years
> or more.
>
> If they won't provide the option of just plain text, how about sending the
> emails as a multipart message where there is both an HTML and plain text
> section (the plain text section is hidden from view in HTML capable
> clients, the HTML section is collapsed to an icon in most non-HTML clients
> like Agent).
>
> IB has turned a deaf ear.
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