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There is more info about the problem at http://forums.zonelabs.com/zonelabs.
When I started any program, sysfader immediately closed it. I couldn't even
shut down the system without using the hardware reset button. It looked like
a virus or maybe a hardware problem. I didn't notice 100% CPU usage as
talked about in the forums. The hours I spent were mostly diagnosing what
was wrong, including backing up/restoring my system, switching in and out of
safe mode, running a disk check and virus and pestpatrol scans, and
incrementally enabling startup programs with a W2K version of MSCONFIG to
isolate the cause.
ZA staff on the ZA forum recommend uninstalling ZoneAlarm, from safe mode if
necessary, and reinstalling the previous version. I went back to a known
good state of my system from a Ghost CD set + data backup/restore.
My recommendations: 1) if 3.7.098 is not installed, don't install it, 2) if
it is, uninstall and revert to previous version, or if you want to be
certain there are no undesirable residual registry entries or other debris
and can revert to an earlier system state as I did, do so.
If your system is misbehaving due to this problem, you should be able to get
into safe mode and uninstall ZoneAlarm. My machine gets into safe mode by
pressing F8 at startup.
-----Original Message-----
From: Charles Johnson [mailto:cmjohnsonxx@xxxxxxxxx]
Sent: Saturday, March 01, 2003 9:44 PM
To: Omega-List
Subject: ZoneAlarm 3.7.098 warning
I spent many hours recovering from an unusable system caused by upgrading to
ZoneAlarm Pro 3.7.098 on W2K. I see on the ZA forums that there are many
others experiencing this.
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