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Perhaps Dennis can clarify something in his statement below that seems
nonsensical to me. I'll summarize the facts as I see them:
1. Tradestation is aware of a problem with trade automation
creating inconsistencies between the real account and Tradestation's
internal numbers, causing fatal failures of a trading strategy.
2. Tradestation has set about fixing it. And it turns out to be an
easy and transparent fix for users; just a DLL.
3. Tradestation has already invested the effort in completing this
fix, and has finished 90% of it!
4. Now they're wondering if it's worth finishing the remaining 10%.
And they're considering charging a fee for what's essentially a bug
fix.
Please explain the logic for the statements in #4 above.
Why get so far in fixing a bug and then put it on hold, when so
little additional effort is needed to complete "the last mile"?
And why is Tradestation thinking that a bug fix constitutes a
new product development? Isn't the goodwill of past and present
customers important at all?
Since the internet and online trading became popular in the mid
1990s, automated trading is such a logical application for the
software, one can hardly call it a new feature -- especially when
the problem also exists in TS6, which Tradestation *advertises*
as being able to do automated trading. Therefore it's a bug fix.
However, I might be willing to pony up some $ (one time) for the
assurance that my TS2000i will work with 3rd party brokers.
-Alex
Dennis Globa of TS Support wrote:
>We started to explore automating trading capabilities in TradeStation 2000i
>2 years ago. Those times automated trading was not too popular as it is in
>now days. So, we haven't completed and released any product for TS2000i and
>3d party brokers those times. However, we found very interesting things that
>I want to share with you. We understood perfectly that TS2000i strategy and
>brokerage's account should have feedback. Otherwise, you never see the same
>data at your brokerage account and TS2000i information. So, such a kind of
>automation is just fiction. So, we started to search a way to establish
>connection between TS2000i and 3d party broker. Unfortunately, TS2000i
>doesn't provide any documented functions to do it. However, we found a
>hidden way how it could be done completely seamlessly and without a single
>line of code for user. So, it works as follows: TS2000i generates a signal
>with definite price. Then the order is transmitted to your broker and after
>that executed. It is clear that the execution price may (and it is very
>probably) be different. Then TS2000i check's the real execution price and
>move buy/sell signal to the actual place on the chart, re- calculates all
>stops, strategy report and etc. and any dollar positions basing on this new
>real buy/sell signal. So, your next signals will be adequate to your
>previous trades. The interesting thing that all this is seamlessly
>integrated to TS2000i + some external DLLs and you don't need to write tons
>of code as you need with existing products. So, if you are interested in a
>such product, please send us e-mails. If we will get enough e-mails to be
>sure that product's development will be profitable for us, we will release
>it shortly, because 90% of this is done. We just need to put all together in
>this project.
>
>So, I offer to continue this discussing since I feel this topic is very
>important and interesting for many traders.
>
>
>
>Dennis@
>
>TS Support
>
>www.tssupport.com
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