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Hi Jim
I was running the latest version 5 they had, right at the time they
were moving to version 6. I had a look at ver 6, but couldn't get it
to work at all..
I was running on Win2k.
Bottom line, fast fills are a primary reason for using an electronic platform,
on an electronic market. A few ticks/points lost here and there on every
trade add up to serious money over a year. Entering counter trend is a
way around it (for reverse slippage), but since (as I think Bob Fulks pointed
out) slippage should most accurately be measured in time, not points,
why increase it unnecessarily?
Si
At 11:00 24/08/02 -0400, you wrote:
>Hello Simon,
>
>that experience would send me packing as well. my mini's fill in 2
>seconds. I've run maybe 10 versions of the software (Win98 and Win2k)
>on 4 year two 3-year old machines. I'm curious, what were you running
>on?
>
>
>Best regards,
> Jim Johnson mailto:jejohn@xxxxxxxxxxx
>
>--
>Saturday, August 24, 2002, 10:42:46 AM, you wrote:
>
>SD> And just to balance this out...
>
>SD> I used PFG for about 6months.. and in that time found my emini
>SD> fills to take anywhere up to 30 seconds. The interface was clunky,
>SD> slow to respond, and generally all pretty "win 3.1"ish (never really
>SD> sure whether it was going to keep working or die at any moment).
>
>SD> The end came when I had an order I put in which took almost 15
>SD> minutes to fill. In that time I rebooted my machine twice, restarted
>SD> the software, cancelled the order a bunch of times, and got exactly
>SD> no response. Cost me a bunch of money, so I closed the account.
>SD> This was the worst of the day, but I had several other orders that
>SD> took maybe 5 minutes to fill. And no, not on globex, regular session,
>SD> with high volume, and lots of action.
>
>SD> Sent a LOT of documentation to them about the issue, and basically
>SD> got back "we're not interested, and we don't really care."
>
>SD> Am now with another broker, and get much more typical response,
>SD> fills inside a couple of seconds max. A very much happier experience.
>
>SD> I wouldn't go back to PFG, nor recommend them to anyone I cared
>SD> about if they paid me a million bucks*.
>
>SD> Si
>
>
>SD> *I might recommend them and then split the million with a mate :)
>
>
>
>SD> At 10:01 24/08/02 -0400, you wrote:
> >>Hello Terry,
> >>
> >>I've use PFG's BestDirect software for 4 years almost exclusively
> >>with mini's. I pay $9 per RT--not the cheapest. But I can cound on
> >>one hand the number of "chats" I've had with them for support. If it
> >>don't screw up you don't have to worry about support much. When I have
> >>used phone support, its been there no problem. I've never had a trade
> >>I felt screwed about because of their errors (plenty of mine however).
> >>
> >>To me good support is akin to my air conditioner manufacturer trying
> >>to sell me supplemental warranties.
> >>
> >>At PFG I can get a trade three ways if need be (power failure, line
> >>failure etc.). use the software (99.9% of the time), call the
> >>BestDirect desk, call my actual broker (who I haven't talked to in
> >>months). The software provides real-time quotes (with bid ask 5 deep
> >>if you need it).
> >>
> >>no affiliation with them except satisfied customer. call Peter Slaga
> >>(877-494-8188).
> >>
> >>
> >>
> >>
> >>Best regards,
> >> Jim Johnson mailto:jejohn@xxxxxxxxxxx
> >>
> >>--
> >>Saturday, August 24, 2002, 2:51:26 AM, you wrote:
> >>
> >>
> >>TBR> I've used both IB and Lind for years. imho the short answer is
> >>TBR> that Lind gives great service and charges unreasonably high
> >>TBR> commissions while IB gives no service and charges unreasonably
> >>TBR> low commissions. So the question is how much service and
> >>TBR> commissions matter. Commissions matter a lot to me cause I day
> >>TBR> trade minis, and I don't need much service so I use IB as my main
> >>TBR> broker with Lind as backup.
> >>
> >>TBR> I have had IB support simply terminate a chat session with me
> >>TBR> when they could not immediately answer my question. I sincerely
> >>TBR> believe the person on the other end of these connections is
> >>TBR> trying to juggle more than one person simultaneously. There are
> >>TBR> other unhappy stories too.
> >>
> >>TBR> regards,
> >>
> >>TBR> tbr
> >>
> >> >>
> >> >> Hi
> >> >>
> >> >> I have settles on Fidelity, Cybertraders, to open a stock account for
> >> a Roth IRA
> >> >> and
> >> >> Interactive Brokers , Lind Waldock to open a Futures account.
> >> >>
> >> >> Any pros/cons about either of the two.
> >> >>
> >> >> Frank, San Diego
> >> >>
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