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At 8:09 AM -0400 6/26/01, editorial@xxxxxxxxxxxxx wrote:
>A man is attempting the summit of Mount Everest...
>
>He announces to the world: "I am going to the top of this mountain."
>
>While he's climbing, the weather changes for the worse. Some of his
>equipment breaks. Avalanches occur... he does not make it to the
>summit, and has to retreat to base camp. When he gets back to base
>camp he says: "I am going to the top of this mountain."
>
>Does this man have a "credibility issue"?
It is a lot different when you are a corporate officer of a
corporation taking money from customers in return for promised
enhancements and services.
This is called a "verbal contract".
Contracts can be "renegotiated in good faith" if things do not work
out as planned.
I am not aware of any two-sided negotiations in this case, hence a
fresh batch of unhappy customers...
Bob Fulks
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