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<x-flowed>
>From: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>
>To: "Charles Turner" <cturner002@xxxxxxxxxxxxxx>, <omega-list@xxxxxxxxxx>
>Subject: Re: PMB and Timberhill is terrible !!
>Date: Mon, 21 Aug 2000 15:03:59 -0400
>By the way, I cancelled Earthlink about 6 months ago because of terrible
>connection problems.
I've got Earthlink (and a few others), Earthlink's been perfect here.
>I hope you are not using a 56k
>connection as I found that to be nearly useless for online trading.
>Randall
I'm about a 1000 feet above the ski resorts here (way up in the pines), so
there are no other options yet, but 56K with LEO is fine. Nonetheless, I
can't imagine dealing with an FCM that does not have a telephone backbone
and direct phones to the floor in case something goes wrong.
Bill Wynne
Bill@xxxxxxxxxxxxxxx
>----- Original Message -----
>From: "Charles Turner" <cturner002@xxxxxxxxxxxxxx>
>To: <omega-list@xxxxxxxxxx>
>Sent: Monday, August 21, 2000 14:57
>Subject: Re: PMB and Timberhill is terrible !!
>
>
> > Let me weigh in on this discussion, I too am experiencing an outage at
>PMB.
> > I use Earthklink as my ISP and I still can't get in. When I call PMB
>tech
> > support they say they're working on the server. Are you using PMBe? I
>don't
> > know how you're doing it and I can't.
> >
> > ----- Original Message -----
> > From: Keith <Keanjo@xxxxxxxx>
> > To: Randall Kurzon <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > Sent: Monday, August 21, 2000 4:21 PM
> > Subject: Re: PMB and Timberhill is terrible !!
> >
> >
> > > Randall,
> > >
> > > If you feel you get good service from pmb you should express it. All
>I
> > > can say is every time I have a problem I call and they verify it.
>Were
> > > you trading about 1 1/2 mos ago when there system was down for 3
> > > STRAIGHT DAYS? thur, fri, and mon. Are you using the direct entry
> > > (Timberhill interface) or general?
> > >
> > > Keith
> > >
> > > Randall Kurzon wrote:
> > > >
> > > > I wasn't here until 10:30 eastern time this morning but there has
>been
> > no
> > > > outage since then. I called a friend of mine in Colorado who also
>uses
> > PMB
> > > > and he said he has experienced no outage all day. Between the two of
>us
> > we
> > > > trade 3 accounts at PMB and total number of trades per day is
>usually
> > 12-15
> > > > trades. Outages that cannot be traced to an ISP problem have been
>rare
> > for
> > > > us. I will concede that there were numerous problems last fall but
>we
> > have
> > > > had very, very few problems this year. I am in no way connected with
>PMB
> > and
> > > > have nothing to gain by sticking up for them. I'm just an extremely
> > > > satisfied client who feels that different opinions should be
>expressed.
> > > >
> > > > Randall
> > > >
> > > > ----- Original Message -----
> > > > From: "Keith" <Keanjo@xxxxxxxx>
> > > > To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>;
><omega-list@xxxxxxxxxx>
> > > > Sent: Monday, August 21, 2000 15:32
> > > > Subject: Re: PMB and Timberhill is terrible !!
> > > >
> > > > > I use to have that problem too. Now IT IS THERE PROBLEM. I have 2
> > > > > different inet connects both loggged on to my account. Also, I
>call
> > to
> > > > > get a remedy which they can't do anything for because their system
>is
> > > > > down. So all of this acknowledged on their part. You didn't
>notice
> > > > > their system was down for an hour this morning?
> > > > >
> > > > > Keith
> > > > >
> > > > > Randall Kurzon wrote:
> > > > > >
> > > > > > I'm afraid my experience is quite the opposite. I have found
>that
>a
> > lot
> > > > > > revolves around the quality of my internet connection and, over
>the
> > last
> > > > > > year and a half, have managed to eliminate most outages. It
>seems
> > that
> > > > > > outages or delays in service that I attributed to PMB in the
>past
> > were
> > > > > > actually caused by problems with my connection. Could be you
>have
> > some
> > > > of
> > > > > > the same problems, no?
> > > > > >
> > > > > > Randall
> > > > > > ----- Original Message -----
> > > > > > From: "Keith" <Keanjo@xxxxxxxx>
> > > > > > To: <drwar@xxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > > > > Sent: Monday, August 21, 2000 14:54
> > > > > > Subject: Re: PMB and Timberhill is terrible !!
> > > > > >
> > > > > > > They have constant connection problems. As I write this a
> > cancelled
> > > > > > > order that was placed 55 minutes ago which was pending just
>got
> > > > > > > confirmed cancelled. No one on the phone can do anything for
>you
> > > > except
> > > > > > > tell you there is a connection problem. On average 3 days a
>month
> > you
> > > > > > > can't trade @ all due to no connection. Probably another 5
>days
> > have
> > > > > > > intermittent problems like today. They just developed a new
> > interface
> > > > > > > which is very buggy and slow. They don't tell you when there
>is
> > any
> > > > > > > problem with there connection, software, etc. You find this
>out
> > after
> > > > > > > you have placed a trade. Which is why I place way out of the
> > money
> > > > > > > trades like today to see if everything is working properly. I
> > have
> > > > been
> > > > > > > in trades many times when something goes wrong on their end
>and
> > they
> > > > > > > can't tell me ANYTHING about the status of my order. When it
>works
> > it
> > > > > > > works well, but it's not dependable for crap.
> > > > > > >
> > > > > > > Keith
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > JeRRyWar wrote:
> > > > > > > >
> > > > > > > > Keith
> > > > > > > > I am about to sign up with Timberhill thru IB. Is this the
>same
> > > > > > software?
> > > > > > > > (Traderware).
> > > > > > > > I have only heard good things so far. What problems are you
> > having.
> > > > > > > >
> > > > > > > > Jerry W.
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: Keith [mailto:Keanjo@xxxxxxxx]
> > > > > > > > Sent: Monday, August 21, 2000 2:11 PM
> > > > > > > > To: omega-list@xxxxxxxxxx
> > > > > > > > Subject: PMB and Timberhill is terrible !!
> > > > > > > >
> > > > > > > > I have had enough PMB. Any suggestions for an online firm
>for
> > > > trading
> > > > > > > > the s&P?
> > > > > > > >
> > > > > > > > Keith
> > > > > > >
> > >
> > >
> >
>
Bill Wynne
Bill@xxxxxxxxxxxxxxx
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