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Let me weigh in on this discussion, I too am experiencing an outage at PMB.
I use Earthklink as my ISP and I still can't get in. When I call PMB tech
support they say they're working on the server. Are you using PMBe? I don't
know how you're doing it and I can't.
----- Original Message -----
From: Keith <Keanjo@xxxxxxxx>
To: Randall Kurzon <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
Sent: Monday, August 21, 2000 4:21 PM
Subject: Re: PMB and Timberhill is terrible !!
> Randall,
>
> If you feel you get good service from pmb you should express it. All I
> can say is every time I have a problem I call and they verify it. Were
> you trading about 1 1/2 mos ago when there system was down for 3
> STRAIGHT DAYS? thur, fri, and mon. Are you using the direct entry
> (Timberhill interface) or general?
>
> Keith
>
> Randall Kurzon wrote:
> >
> > I wasn't here until 10:30 eastern time this morning but there has been
no
> > outage since then. I called a friend of mine in Colorado who also uses
PMB
> > and he said he has experienced no outage all day. Between the two of us
we
> > trade 3 accounts at PMB and total number of trades per day is usually
12-15
> > trades. Outages that cannot be traced to an ISP problem have been rare
for
> > us. I will concede that there were numerous problems last fall but we
have
> > had very, very few problems this year. I am in no way connected with PMB
and
> > have nothing to gain by sticking up for them. I'm just an extremely
> > satisfied client who feels that different opinions should be expressed.
> >
> > Randall
> >
> > ----- Original Message -----
> > From: "Keith" <Keanjo@xxxxxxxx>
> > To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > Sent: Monday, August 21, 2000 15:32
> > Subject: Re: PMB and Timberhill is terrible !!
> >
> > > I use to have that problem too. Now IT IS THERE PROBLEM. I have 2
> > > different inet connects both loggged on to my account. Also, I call
to
> > > get a remedy which they can't do anything for because their system is
> > > down. So all of this acknowledged on their part. You didn't notice
> > > their system was down for an hour this morning?
> > >
> > > Keith
> > >
> > > Randall Kurzon wrote:
> > > >
> > > > I'm afraid my experience is quite the opposite. I have found that a
lot
> > > > revolves around the quality of my internet connection and, over the
last
> > > > year and a half, have managed to eliminate most outages. It seems
that
> > > > outages or delays in service that I attributed to PMB in the past
were
> > > > actually caused by problems with my connection. Could be you have
some
> > of
> > > > the same problems, no?
> > > >
> > > > Randall
> > > > ----- Original Message -----
> > > > From: "Keith" <Keanjo@xxxxxxxx>
> > > > To: <drwar@xxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > > Sent: Monday, August 21, 2000 14:54
> > > > Subject: Re: PMB and Timberhill is terrible !!
> > > >
> > > > > They have constant connection problems. As I write this a
cancelled
> > > > > order that was placed 55 minutes ago which was pending just got
> > > > > confirmed cancelled. No one on the phone can do anything for you
> > except
> > > > > tell you there is a connection problem. On average 3 days a month
you
> > > > > can't trade @ all due to no connection. Probably another 5 days
have
> > > > > intermittent problems like today. They just developed a new
interface
> > > > > which is very buggy and slow. They don't tell you when there is
any
> > > > > problem with there connection, software, etc. You find this out
after
> > > > > you have placed a trade. Which is why I place way out of the
money
> > > > > trades like today to see if everything is working properly. I
have
> > been
> > > > > in trades many times when something goes wrong on their end and
they
> > > > > can't tell me ANYTHING about the status of my order. When it works
it
> > > > > works well, but it's not dependable for crap.
> > > > >
> > > > > Keith
> > > > >
> > > > >
> > > > >
> > > > > JeRRyWar wrote:
> > > > > >
> > > > > > Keith
> > > > > > I am about to sign up with Timberhill thru IB. Is this the same
> > > > software?
> > > > > > (Traderware).
> > > > > > I have only heard good things so far. What problems are you
having.
> > > > > >
> > > > > > Jerry W.
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Keith [mailto:Keanjo@xxxxxxxx]
> > > > > > Sent: Monday, August 21, 2000 2:11 PM
> > > > > > To: omega-list@xxxxxxxxxx
> > > > > > Subject: PMB and Timberhill is terrible !!
> > > > > >
> > > > > > I have had enough PMB. Any suggestions for an online firm for
> > trading
> > > > > > the s&P?
> > > > > >
> > > > > > Keith
> > > > >
>
>
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