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Richard:
This has been relatively routine, although a nasty thing to see in my
experience with ts4. My prescription for the solution, after screwing
around with tech supp many times, is to restart, then go into: my computer,
C and under omega, find "server". I just delete the server file and drop
my most recent copy of the server file into omega. Usually I backup the
server folder each eve onto my d drive, so this is easy to do. Then you
have to download the most recent day's data from the omega website to
complete your data.
Anyone who has experienced this have a better way?
Don
----- Original Message -----
From: Richard Josslin <TaoOfDow@xxxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Monday, January 17, 2000 3:00 PM
Subject: "Security Block is Missing" Error Message
> Dear Group,
>
> The situation: When I start the TS4 Signal Server (either on- or
> off-line), I get an error message "Security Block is missing. Please
> install Security Block and try again." TS4 won't load.
>
> The problem: My security block IS installed.
>
> Control experiments performed, all without eliminating error message:
>
> 1. Test computer Parallel Port by printing a page: the page prints.
>
> 2. Same error message whether or not printer cable is attached to
> Security Block.
>
> 3. Same error measage whether or not computer is booted up with or
> without Security Block attached.
>
> 3. Remove all computer cards except video card, eliminate DOS partition
>
> on harddrive, recreate DOS partition, reformat harddrive, reinstall
> Win98, reinstall TS4. Note: the only card installed is a simple video
> card and the only software installed is Win98 SE and TS4.
>
> 4. Use FAT 16 instead of FAT32 partitioning.
>
> 5. Use TS 3.5 instead of TS4.
>
> 6. Use simple video card instead of multi-monitor card.
>
> 7. The system.ini file in C:\Windows shows the line "device=ssiact.386"
>
> as the first line under "386Enh".
>
> 8. The autoexec.bat file in C:\ shows the line "set ssi_act=10,10,10".
>
> 9. Installing SafeSoft doesn't eliminate the error message.
>
> All of the above was done with a Pentium III/500 using Win98 SE and TS4
> Build 23, both on CD.
>
> Additional observations:
>
> A. Several weeks ago, I installed TS4 on a P233 using Win98 SE. In
> that computer, the same Security Block continues to work fine --- that
> is, without the Security Block attached to the P233 Parallel Port, I get
>
> the error message, and with it attached, I get no error message and TS4
> loads.
>
> B. I installed TS4 on the Pentium 500 when I first got it, a month or
> so ago, and TS4 ran on it successfully with the Security Block. I
> stopped using TS4 on the P500 several weeks ago in favor of installing
> and using it on the P233. This weekend, I tried to run my old TS4
> installation on the P500 and got the same error message. That was my
> first observation that something was wrong. I did not think anything
> about it and simply FDISKed and FORMATed the P500 harddrive, reinstalled
>
> Win98 SE and TS4, and got the same result: the error message. After
> that, I began doing the above experiments.
>
> It appears to me that
>
> (i) The Security Block may not be the problem, as it works
> successfully on the P233, and
>
> (ii) The problem lies somewhere within the P500, although not it
> its operating system or in TS4, and is not cured by either FDISK or
> FORMAT. Presumably, the problem first arose sometime within the last
> few weeks, after I stopped using TS4 on the the P500 and before I tried
> to restart TS4 on the P500 several weeks later. During this period, I
> added several cards and several programs to the P500, but I have removed
>
> all of them and reformatted its harddrive, all without resulting in TS4
> recognizing its Security Block upon loading.
>
> Perhaps the problem lies somewhere in the P500's BIOS. I have scoured
> that BIOS, but the only thing I found that looked likely was that
> "Parallel Port" was set to "Disabled". I changed its setting to
> "Enabled" but still obtained the Security Block is missing" error
> message upon rebooting.
>
> At this point, I have run out of ideas. Might any of you have any
> ideas? As you might imagine, I'm getting a little tired of this
> situation.
>
> Sincerely,
>
> Richard
>
>
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