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Now hold on Omega Man. This list is, at least in large part, a user-based
and user-oriented source of information shared by users. Customers. The
burden of "proof" for user-interface, functional, and performance
disrutptions, ie "bugs" should not fall on the customers, and DOES NOT,
despite your proclamations. Expecting the Customer (who is a Producer in
his own venue) to do the "(software)Producer's" own homework by documenting
problems on a product purchased with the reasonable expectation oof
functionality and reliability is not only insufferably arrogant, but
delusional at best.
Sorry to say, but when I read your blanket denials, I can't help but
visualize Clinton's blatant, finger-wagging lies. In point of fact, more
than half of the 20-plus bugs I have reported to Omega had either already,
or eventually were designated "bugs" by Omega. Now I'm new to Omega. I'm
new to this list. I have yet to post an ELA code. Does that mean I can't
advise the list of every glitch, operator-error, software quirk, and
crash-prone feature? Can you tell me why I get an interruption in my NT4's
PCQuote/GS data feed nearly once a day? The interruuption consists of a
continuous tone on line, and only occurs when GS is operating. I even got a
new ISP with the same result. Omega says "Gee, maybe SP3 will fix it." How
many hours do you think I should invest in "scientifically" debugging
Omega's product before I say this is a bug? I cannot get my W98-based GS
to operate real time more than 3 hours. Period. Ever. It freezes, then
reports GS crash on shutdown. I spent 3 months and over 50 hours on line
with Omega tech support trying to "scientifically" identify the W98 problem.
Their own people can't fix it, nor a dozen others, yet you think I shouldn't
post without "proof"? By the way, when's the last time YOU posted anything
of value here? Bug? Fix? Workaround? Link to
Knowledgable-Inside-Support-Help? Bottom line, if this thing worked as
advertised, I doubt that more than a handful of posts would be critical, and
you wouldn't be defending the product with bogus "what do you produce"
arguments. Get "productive" yourself, or get out of the way.
NHBob
----- Original Message -----
From: editorial@xxxxxxxxxxxxx
To: Dale Andren ; Omega List
Sent: Saturday, October 16, 1999 9:11 AM
Subject: What I want
-- you wrote:
> The fact is, that you want
> to promote ts2000 as being
> bug free and it is not..
You are wrong about what I want.
What I want is *research*. What I want is *science*. What I want is
*facts*. What I want is *details*. What I want is *documentation*. What I
want is the *real* bug list - the bug list that comes from people who do the
*hard work* of finding and documenting their discoveries.
What I do not want is self-promoters masquerading as saviors. What I do not
want is lazy people who would rather allege a bug and let someone else
figure out the details than do the hard work of researching and proving or
disproving their findings. What I do not want is non-producers who would
rather curse the producer than attempt to build something themselves.
The Omega Man
Don't post until you've done the research. All of the research necessary to
*prove* your case! I guarantee that *proofs* will receive nothing from me
but congratulations.
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