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Re: Complaints may help (was: WHEN WILL...)



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On Mon, 11 Oct 1999, Ullrich Fischer wrote:

> You have a solid argument.  The only flaw I can see is that if the 
> complaints are too effective in driving potential customers away from 
> OmegaResearch products, the company won't have the cash flow needed to make 
> the necessary improvements -- leaving us all stranded with a very 
> expensive, unsupported piece of software.    I appreciate the positive 
> comments that provide some balance to the rather extreme rantings of the 
> pissed-off on this list.

I agree with you. The reason I put in (4a) in the argument is that Omega
might rely *only* on even more hype('marketing') to try to overcome the
negative comments, and not spend much on development. I don't know what
their develoment budget is, but their marketing budget seems to be quite
large :-). My biggest worry... 


> OR folks, if you're watching, the next improvement at the top of my 
> priority list is 

I've been checking out TS2k for a few weeks, offline. From what I've 
found, the list of things to fix is probably quite large. Almost every 
day I find some 'glitch', some severe, some not. I'm afraid only the most 
severe will even get mentioned, and perhaps only some of these will get 
enough work to be fixed. "Improvements" will likely have to wait a long 
time, unless it's just a quick fix. Probably will be like TS4 - wait for 
build 15-17, when it was finally reasonably stable, or in the new 
terminology, SP15-17.

Larry