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Re: Data Problems



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The same thing happened to me except it happened on 9/27 and the date
changed to 10/27. BMI told me the same thing, there were no incorrect date
stamps on their data, and it must be an Omega problem. I'm beginning to
suspect its a problem in the Y2K patch. I had to delete 10/27 and refresh
from the Omega download and as you say, their data does not include globex
data. If you catch it in time you can shut down TS and restart and you'll
have the right date. My incident occured at about the same time in the
morning, and had I knew then what I know now I would have shutdown and I
would have only lost 15 min. of data instead of messing up the entire day. I
am forwarding this to OR tech support in hopes they'll notice the pattern
and work on a fix.

-----Original Message-----
From: KLindauer@xxxxxxx <KLindauer@xxxxxxx>
To: omega-list@xxxxxxxxxx <omega-list@xxxxxxxxxx>
Date: Thursday, September 30, 1999 9:31 PM
Subject: Data Problems


>Today, 9/30 at around 7:15am the date on my data changed from 9/30/99 to
>10/27/99.  I am using a BMI satelite feed with TS 4 b23.  I called BMI and
>they said they got a few other callers with the same problem and that it is
>only happening with TS users.  They researched it and assured me that they
>did not send out any data with an incorrect date stamp.  They tried to
>reproduce my problem on their computers running TS but could not. Also,
all
>their inhouse software shows the correctdate.  They think it is a software
>problem.
>
>I then called Omega and explained the situation.  They think it is a data
>problem and suggested I delete the data and paste in the update from the
>Omega website (which dosent include Globex sessions).  They also told me
that
>once the data is time and date stamped there is no way to change it.  It
>appears that if one bad date stamp comes through it messes up the entire
day.
>
>My friends BMI cable feed running TS4 b23 was fine.
>
>I received data fine all day, only the date is incorrectly recorded as
>10/27/99
>
>Has anybody had this problem?
>Any good solutions?
>
>Thanks.
>Ken
>
>