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For all the people embroiled in the McDonald's discussion-- It is probably
worth noting that this salacious tidbit of information has never been
verified -- and, it originated from Omega's chief basher who is very well
known for his flawless track record of fabricating worthless, untrue, and
erroneous information on this list --
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At 12:52 PM 7/14/99 -0700, you wrote:
>It is a bit of a leap to go from "last job was at McDonald's" to "no
>computer expertise". It is possible to work at McDonald's and take courses
>to get computer skills. The question is how much time is OR investing in
>training their new tech support recruits on their products? I've not tried
>the phone support, but the email support certainly seems to be quite
>competent. Maybe the phone support folks are supposed to gather just
>enough info to route the call to a specialist in the problem area. That
>would make sense. In any case, the contemptous references to ex-McDonald's
>employees are un-called for. -uf
>
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