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Re: TS2K - works



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I think this is a semantic question - you'r correct that this list was not
created and is not maintained by Omega;  but I would insist that it  IS  a
tech support forum.  Traders don't subscribe to this list simply to pass the
time of day.  They are looking for technical support:  support WRT trading
ideas, support WRT data and data feeds, and support WRT trading software.
But more important, I agree with the poster who said that this forum
presents an  OPPORTUNITY  to Omega which could be of great value (to
themselves AND to us) if they had the wisdom to clean up their act and to
use this forum properly.  There are numerous examples of other such user
forums which do, in fact, serve the needs of both users and vendor.

Regards,
Carroll


----- Original Message -----
From: Howard Jackson <hrjf4@xxxxxxxxx>
To: Carroll Slemaker <cslemaker1@xxxxxxxx>; Ron Augustine
<RonAug@xxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
Sent: Wednesday, July 14, 1999 6:57 AM
Subject: Re: TS2K - works


> Correct me if I am worng, but this is not a tech
> support forum. This is a user forum. It is NOT
> created, maintained or anything (really anything) by
> Omega.
>
> Then there is the fact that whenever anyone 'official'
> has spoken in this formum he has been bashed to death
> - or if you will, driven off the list.
>
> And then, if memmory serves me right, the list goes
> out to little over 1,000 email address. And everybody
> I personally know that is on the list has at least two
> names. I would not be surprised if there were 500 or
> less people reading all of this. And some of them are
> competitors (Mark Brown for example, I'm sure there
> are metastock and WallStreet analyst employees and who
> knows who else?)
> So it is 500 of how many Omega users? 12,000? 15,000?
> Support to this list would reach about 5% of all
> customers.
>
> So would it be worth for Omega the personnel and the
> agraviation of listening to a bunch of people bitch
> all day? is it their obligation? would it help?
>
> I would say the answers to these questions are maybe,
> no and a little.
>
> And don't get me wrong, I would love to see Omega
> provide A LOT MORE support and educational options
> that what they have now (specially better manuals).