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Ron,
I wasn't trying to assess technical blame, rather, present the problem as
Omega's. Even if it isn't their fault - that is where "the chickens come home to
roost" as the old saying goes.
If a critical mass of people had the oil plug fall out of their car that car's
manufacturer would see a decrease in confidence and therefore a decrease in
sales. This would happen even if it was a result of many, many errors on the
part of oil changers. The company would *have* to address the problem of
confidence if they ever wanted to regain sales strength.
It is of even greater concern to the manufacturer if confidence is lost in a
product that enables people or businesses to earn income.
-Alan
Ron Augustine wrote:
>
> Alan,
>
> Your argument is well presented, but I think it has a flawed premise.
>
> If you have a new car and the oil plug falls out and your engine seizes and
> you have to spend $10,000 to replace it-- is the manufacturer or dealership
> responsible for your loss? -- not in the real world.
>
> If your house is in a earthquake, flood, hurricane, or tornado zone and you
> haven't arranged or paid for proper insurance, are you are visited by one of
> these catastrophes-- is the builder or real estate agent responsible for
> your loss?
>
> I haven't seen Omega's advertising in a while, but I don't recall seeing
> anything about them promising you a flawless trading career.
>
> Your case is well articulated, but as Monica would say "Sorry, no cigar" :)
> _____________________________________
> At 01:14 AM 10/3/98 -0600, you wrote:
>
> >In short, with the absence of any checks and balances, each vendor is free
> to claim
> >that the real problem is the computer, the data, the software, or whatever
> else it
> >is that they *don't* supply.
> >
> >The net result is to have a very expensive piece of software whose results
> can't be
> >trusted. Yeah, sure, it's not the fault of Omega in every case, but in the
> final
> >analysis, if their software can't be depended upon to do what it is
> supposed to,
> >then it is certainly their problem. Anything that impacts TS's ability to
> perform
> >dependably is ultimately Omega's problem. It is in their best interests to
> take the
> >necessary action(s) to make it produce consistent results anytime or
> anywhere it is
> >used. They only have two choices - either assume the problem exists and
> provide
> >some check on it - some way for the user to identify the existence of a
> problem, or
> >remove the problem. Maybe they have to supply data. Maybe they have to
> instruct
> >people to configure their computer. Maybe they have to supply the computer!
> >Whatever. (Isn't DTN vertically integrated?)
> >
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