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Phil,
I had problems with Leo within 30 minutes of the S&P opening. I went to
close a trade and although Leo went through the motions I received no Tops
id. I called the order desk who had received my order which was working.
The market trades 50 points through my figure and reverses so I figure I
should be filled - the order desk then can't confirm the fill but call it
unable (fast mkt) so I have to cancel it and after resetting via the reset
desk enter another order to get me out - so the result was rather than 300
points for the trade only 100 - and a humungous amount of aggravation - not
knowing if your orders in, whether its working, whether its filled - russian
roulette in a mkt which moves 20 big figures in an hour-
Not receiving Tops Id when the orders gone through the worst nightmare -
anybody else having the same problems?
>Well, it seemed too good to be true! Yesterday I did quite a few trades,
>each one was filled within 2 or 3 seconds. Great.
>
>Until the moment came when I sold 1 emini (market). The price then was
>about 98750. Didn't see a fill come back, so I called Globex to check on
>it. "Well, we see your order here, but there's no fill. We don't know the
>status. We'll call you back"
>
>Some guy called back about 30 minutes later. He put me on hold for about 10
>minutes, then asked if he could call me back again. I went out for the
>evening, cell phone in hand. *Strangely enough* the return call never
>materialized.
>
>Anyway I came back and there was a fill sitting there, sold at 88100.
>Evidently this market order wasn't filled for about 3 hours!!!
>
>It's Ok, the broker says they'll make an adjustment.
>
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