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Pierre,
If Omega is willing to give me back my money, I will run right over you to get in
line, before they run out of money from many others waiting trying to do the
same. I am not an Omega hater, just a long time customer that is tired of being
lied to about features that are always going to be in the next release, but never
make it, and general lack of interest in taking care of the exesting customer
base. I find it interesting that every time there was a public place for people
to discuss Omega and TS that Omega had control over, it always was discontinued,
because of all of the negative stuff put on it. It would have been real nice for
Omega to make a public place where people could go and search the text to see if a
particular problem they were having was unique or has been reported before... and
oh yea, has it been fixed or what is the work around.
Is this asking too much in the way of support. In my opinion, which is worth what
you paid for it, Omega is not willing to have a FAQ / support site, because them
everyone would see just what does not work in the product.
John Romero
John
Orphelin@xxxxxxx wrote:
> Dans un courrier daté du 15/07/98 02:40:28 , vous avez écrit :
>
> <<
> What would get Omega's attention is an immediate Y2K lawsuit based upon the
> fact
> that TS4 is unable to collect data for any of the many debt futures with
> expirations after December 1999. This is a today issue, not something 18
> months
> down the road.
> >>
>
> Ha!
> HA ha ha!
> This is really funny:
>
> You are claiming that TS is not able to collect data for expiration date after
> 12/99.
> This is false, and has been reported here by someone and myselff:
> You only need to desactivate the morning update that declares the contract
> after year 2000 has expired.
> But you continue to claim...
>
> Lets see now what you write at the end of your message:
>
> <<
> This is what lead me to Ensign for real-time trading rather than upgrading my
> SC4 EOD to TS4 and it is what will lead me to alternative products as the new
> crop of 32 bit trading platforms is released.
> >>
>
> This means that:
> You are NOT using TS4, but SC4 EOD (a dog!), and you claim for a lawsuit
> against Omega without knwowing by yourself what could be a realtime data
> collection in an Omega Server that you DO NOT OWN.
>
> Concerning the lawsuit, how are yo involved in this supposed action ?
> What kind of victim are you as you do not collect realtime data on a piece of
> software that you should know only by name and unresolved bugs by gossip ?
>
> What is your prejudice ?
> To be unable to update SC4 EOD to TS4 ?
> You are able to do so , and to collect the considered data (see above)
>
> Frankly, that's incredible to read things like this!
> If your justice courts are stupid enough to accept such lawsuits...no can't
> believe it!
>
> <<
> I've found that Omega has always emphasized the release of new products over
> meeting its responsibilities to fix/maintain existing products. Further, it's
> been my personal experience that Omega has rushed products to market before
> the
> completion of the quality control cycle. I'm tired of phone calls from Omega
> management telling me how much they care about their product and that I
> should
> just trust them to solve the problems in the next release. I can't imagine
> continuing to rely on such a company for software products which are critical
> to
> my business. Thus, I will not purchase another Omega product/upgrade until
> such
> time as the company undergoes a thorough house cleaning from top down and
> then
> proceeds to fix the critical bugs in current versions. This is what lead me
> to
> Ensign for real-time trading rather than upgrading my SC4 EOD to TS4 and it
> is
> what will lead me to alternative products as the new crop of 32 bit trading
> platforms is released.
> >>
>
> Maybe Omega could refund your SC4 EOD copy, and this could solve the
> problem...
>
> Pierre Orphelin
> www.sirtrade.com
> (sorry, I do not use SC4 EOD)
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