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RE: BMI Outage again - BMI response



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Funny, I'm on this list too.


> -----Original Message-----
> From:	Keith Paulson [SMTP:kpaulson@xxxxxxxxxx]
> Sent:	Friday, July 10, 1998 11:01 AM
> To:	Omega List
> Subject:	BMI Outage again - BMI response
> 
> I got the following explanation from BMI:
> 
> Thanks for the email.  We did have a problem with one of the lines from
> CSPAN that data is carried.  With the help of the people at CSPAN, we
> discovered the problem and got it fixed.  I know the outage was about 20
> minutes on this particular channel even though the picture is fine.
> Apparently the problem was at CSPAN's end and upon discovery, the problem
> was fixed.  Usually this channel has been working fine and I'm surprised
> that it went down on this channel, but the malfunction was corrected.  I
> do
> apologize for the inconvenience and we will try to continue to improve our
> service.  
> Thanks for using BMI.
> 
> Allan Petersen
> BMI Technical Support
> TSBMI@xxxxxxx
> 
> 
>