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Dear chris & Group,
I share your appreciation for Omega support, in general. They have always
been there when I needed them: prompt, courteous, helpful.
And ... as a loyal user of TS ver 3.5, I regret that Omega has determined
not to provide a Y2K fix for TS versions below 4.0. Therefore, according to
Loren Costantino (800 556-2022), executive assistant to Bill Cruz, all
versions of TS below 4.0 will no longer work on and after Jan 1, 2000, and
if one wishes to use TS thereafter, one must use ver 4.0 or later. This is
not what I would call "support of legacy versions."
We pre-version 4.0 users have 20 months remaining. Then it's sayonara.
Sincerely,
Richard Josslin
At 12:30 AM 4/28/98 -0400, you wrote:
>
>
>>I have heard from an Omega Rep that the new Tradstaion 5.0 will becoming
>>out shortly. When it does, he said they will no longer support
>>Tradstation 4.0.
>
>I feel compelled to utter a quiet word in defense of TS support. I'm still
>using TS ver 3.01, which is, admittedly, pretty old. Last summer I had a
>couple of occasions to call Omega for help, and, while no one there was
>still familiar with the product, someone did try very hard--and
>successfully--to get me answers. Hopefully my experience was not uncommon,
>and they intend to support legacy versions in the future.
>--Chris Slaybaugh
>
>
>
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