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> Hi Peter,
>
> You wrote:
> >
> > Is there a problem returning products to Omega. Can someone on this say they have personally had this
> > problem with Omega, namely they followed the instructions exactly, and had a
> > problem.
>
> I have spoken with many people in our various trader groups in Dallas
> over the past year, and this seems to be the recurring problem. Now,
> did they call Omega Research and get the RMA number? Did they send it
> Certified Mail? I don't know the details of how they handle the
> problem. In fact, just recently, I was in a well know Dallas brokerage
> firm and saw TS on the shelf in their library. When I inquired about
> it, they said "Yes, we got it, tried it, tried to send it back, and
> Omega doesn't want it. We check with our lawyers, it was cheaper to
> place it on the shelf, pay Omega and go about our business. We are
> making so much money trading - no one - not even Omega will get in our
> way."
>
> So a good trading system becomes shelf ware because in large firms,
> that's the way it is. But it made me wonder how many other copies of
> the software product land in a professional brokerage, trading, or
> investment firm and becomes shelf ware?
>
> RCT
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