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Pierre:
If you reread my post carefully, you will see that I was objecting to your
defense of Omega, implying that if the customers didn't precisely follow
the process on the back of the invoice, Omega need not honor with their 30
day gaurantee.
And that filing a complaint with the postal inspector is not something you
do unless you have tried all other reasonable approaches.
I was making no judgement on whether or not the allegations are true. I
hope they are not.
However, before I responded I did call the US Postal Inspection Service and
they confirmed that they have complaints on file against Omega. They
wouldn't say how many.
If it is a few, no big deal, every company has a few disgruntled customers.
But if it is "thousands", that is another matter. I would tend to think
that if it is "thousands", we all would have known about it long before
now. (And so would a lot of class action attorneys).
Bob Fulks
>Dans un courrier daté du 21/04/98 18:52:52 , Bob Fulks écrit :
>
><<
> Come on Pierre.
>
> A reputable company has very few such problems and rectifies any such
> errors by the customer promptly. A complaint to the postal service is a
> last resort after all other approaches have failed.
>
> If, in fact, there are thousands of such complaints, something if
> definitely wrong.
>
> Perhaps someone from Omega could clarify the status of such complaints.
> >>
>
>That's really funny.
>
>An unknown guy says that there are thousands of complaints about Omega.
>We do not knwo who he is, but you believe it.
>A classical blackmail...
>
>The message was sent to the lists by a long date well known close friend of
>Bill Cruz.
>And you believe again.
>
>Now you begin to draw your conclusions on rumors that are not yet facts, and
>witnesses that may have been better choosen.
>
>All of this is not serious and participate to the classical Omega
>desinformation, available on both Omega-List and Ati-List, by a few crowd of
>angry people that have nothing better to do.
>
>Why do you join this team ?
>Do you want, you too, become a new victm of this psychologic war ?
>Frankly...
>
>But sincerely,
>
>-Pierre Orphelin
>
>
>
>
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