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PureBytes Links
Trading Reference Links
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You might want to join their support group.
http://finance.groups.yahoo.com/group/ICEers/?yguid=157730241
If you bought the product from Equis, they're easy to reach and seem
to always honor refund requests immediately. At least they have for me.
--- In equismetastock@xxxxxxxxxxxxxxx, "jdc24060" <emsug@xxx> wrote:
>
> Doug,
>
> I purchased FIRE a few weeks ago. I was on a MS subscription so I
> didn't have the Data CD that was referenced. An email sent to this
> address- jslauson@xxx was answered in about 4 hours with the
> information I requested. I obtained the Data CD from MS and installed as
> per the instructions and was able to run the demonstration ERSA
> exploration without any problems. I have a limited amount of experience
> with MS so I thought this was pretty good.
>
> Come to think of it I had a pre-sale question that I sent and it was
> replied to quickly as well. Maybe you do have a bad address.
>
> Jon
>
> --- In equismetastock@xxxxxxxxxxxxxxx, "Coastal Enterprises"
> <d.stutzman2005@> wrote:
> >
> > A number of days ago there was an ongoing discussion about RS
> screening.
> > Prior to that discussion I purchased FIRE by Adaptick. I wasted so
> much time
> > trying to get it to work on one of my computers that I asked for
> support
> > from Adaptick several times. I received no response to my emails.
> Finally I
> > requested a refund, as per the "iron clad" refund policy. My emails
> have
> > been returned because of "bad" addresses. Is anyone else having
> problems
> > with Adaptick's support, etc?
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
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