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Thanks, guys.
I now have a telephone number and a new e-mail address.
jslauson@xxxxxxxxxxxx was not listed in the manual and there was no
telephone number either.
Regards,
Doug S
_____
From: equismetastock@xxxxxxxxxxxxxxx [mailto:equismetastock@xxxxxxxxxxxxxxx]
On Behalf Of jdc24060
Sent: Thursday, March 08, 2007 11:33 AM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: [EquisMetaStock Group] Re: FIRE
Doug,
I purchased FIRE a few weeks ago. I was on a MS subscription so I
didn't have the Data CD that was referenced. An email sent to this
address- jslauson@xxxxxxxxx <mailto:jslauson%40adaptick.com> com was
answered in about 4 hours with the
information I requested. I obtained the Data CD from MS and installed as
per the instructions and was able to run the demonstration ERSA
exploration without any problems. I have a limited amount of experience
with MS so I thought this was pretty good.
Come to think of it I had a pre-sale question that I sent and it was
replied to quickly as well. Maybe you do have a bad address.
Jon
--- In equismetastock@ <mailto:equismetastock%40yahoogroups.com>
yahoogroups.com, "Coastal Enterprises"
<d.stutzman2005@xxx> wrote:
>
> A number of days ago there was an ongoing discussion about RS
screening.
> Prior to that discussion I purchased FIRE by Adaptick. I wasted so
much time
> trying to get it to work on one of my computers that I asked for
support
> from Adaptick several times. I received no response to my emails.
Finally I
> requested a refund, as per the "iron clad" refund policy. My emails
have
> been returned because of "bad" addresses. Is anyone else having
problems
> with Adaptick's support, etc?
>
>
>
> [Non-text portions of this message have been removed]
>
[Non-text portions of this message have been removed]
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