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[EquisMetaStock Group] Re: cheated by www.trendmedium.com !



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This should be a lesson to everyone that you should build and learn 
to use your own system. If you can't do that then you will never be 
the 1% who make money from the market or at least try to get there.  
There are no quick easy way to success in the market. In fact, it is 
the hardest job in the world. From a mental stand point because it 
requires a mastery of psychology and intelligence.

Also, as a rule-- if a system works it is not sold. Buy a system and 
your are doom to failure.  Take the loss and treat it as a lesson 
learned from the market.
KS.



--- In equismetastock@xxxxxxxxxxxxxxx, Code 2 <Code2@xxxx> wrote:
> Refund insurance fee?  My, oh my, this is getting embarrassing for 
you
> guys at TrendMedium.  Just end your misery now, guys, and refund 
this
> poor fellow's money.  Every time he posts, you guys just come off 
more
> and more as liars and cheats.
> 
> 
> 
> 
> From: yogpod <yogeshnpoddar@xxxx>
> To: equismetastock@xxxxxxxxxxxxxxx
> Date: Thursday, September 8, 2005, 10:32:12 PM
> Subject: [EquisMetaStock Group] Re: cheated by 
www.trendmedium.com !
> 
> Dear Metastock Community,
> 
> I already mentioned in my previous message that I had chatted with 
> Mr. Eugene Elabunsky prior to purchasing software. But please note 
> that I had not asked for discount and i never said that i cannot 
> afford the full amount..., Mr. Eugene offered the discount from 
his 
> side... and i readily took it because he was offering a big 25% 
> discount.
> My friends please think over it. Can a professional company be so 
> generous that it offers 25% discount if i say i cannot afford 
their 
> product ?
> 
> Secondly, the company has not provided any custom solutions to me 
as 
> they claim it. After purchasing the software, i had several chats 
> with Mr. Eugene regarding the technicalities of the software. When 
I 
> pointed out that the software is not upto the mark, he offered me 
> custom solutions at $30 per hour ! and he claimed that it was his 
> speciality. I flatly denied his proposal.
> 
> I conveyed to them in straight forward words that i am not 
satisfied 
> by their product and want my refund. In return I got the following 
> mail :
> 
>  "I'm sorry but we provide refunds for only full-price products. 
It's
>   so because the refund insurance fee is included to the full 
price.
>   We have sold the product with discount so we can't provide a 
> refund."
> 
> Dear friends the company is just trying to fool the metastock 
> community by giving false arguments. Please note that I am still 
in 
> the trial period till september 15th. The refund policy of the 
> company is unconditional, so the company should not bother why I 
am 
> asking for refund. I am not satisfied with thier product and i 
want 
> my money back.. thats it ! 
> 
> thanks
> 
> yogesh poddar
> 
> 
> 
> 
> --- In equismetastock@xxxxxxxxxxxxxxx, "metastkuser" 
> <andysmith_999@xxxx> wrote:
> > Hey Wizeone,
> > 
> > Just because the customer resides in India maybe you're not so
> > concerned that you stiffed him. But the BBB is one long distance 
> phone
> > call away, and US lawyers will work for client anywhere in the 
world
> > as long as they have some green. Do the right thing, your loss 
is 
> the
> > cost of doing business.
> > 
> > 
> > 
> > 
> > --- In equismetastock@xxxxxxxxxxxxxxx, "rvalue1" <rvalue1@xxxx> 
> wrote:
> > > Wizeone -  pls give him the refund and save us the agony of 
> hearing 
> > > how horrible your software is. There are 4000+ people who are 
on-
> line 
> > > and we are all watching your wisdom unfold..
> > > --- In equismetastock@xxxxxxxxxxxxxxx, wizetech 
<no_reply@xxxx> 
> wrote:
> > > > I'm from TrendMedium Team support. 
> > > > Step-by-step explanation. 
> > > > 1. We have created custom solution for his data-provider. 
> > > > 2. After 2 week of trial usage we said he was satisfied from 
> the 
> > > > product but he asked us for a discount because he can't 
afford 
> to 
> > > > buy the full version. We kindly provided the discount for 
him. 
> > > > 3. The customer was very satisfied for 10 days after the 
> puchase 
> > > > date. 
> > > > 4. Before and _after_ his refund he looked for optimal 
> parameters 
> > > > for his tickers. And on the refund date, before my answer 
with 
> > > > explanation about refund he asked Eugene for custom models 
for 
> him. 
> > > > 5. Lately after the refund request he asked Eugene about the 
> date 
> > > of 
> > > > additional features release. 
> > > > We always do a refund in normal situations. But if the 
customer 
> > > > after custom programming and discount asking us for the 
refund 
> and 
> > > > staying interesting in new features, it looks very strange.
> > > > 
> > > > --- In equismetastock@xxxxxxxxxxxxxxx, "yogpod" 
> > > <yogeshnpoddar@xxxx> 
> > > > wrote:
> > > > > Dear Metastock community,
> > > > > 
> > > > > I purchased trendmedium ver 2.25 RT from 
www.trendmedium.com 
> on 
> > > > > august 15th. They are officially equis certified company. 
> Prior 
> > > to 
> > > > > purchase i chatted two/three times with Mr. Eugene 
Elabunsky 
> who 
> > > > is 
> > > > > the developer of this software. He offered me a discount 
of 
> 25% 
> > > on 
> > > > > the full price of $499. This worked out to $374 and I 
readily 
> > > went 
> > > > > for the product since it had a 30 days refund guarantee 
too. 
> > > > > 
> > > > > But when i started using the product, I was getting 
> > > > dissatisfactory 
> > > > > results and the software had a lot of technical bugs too. 
I 
> > > > decided 
> > > > > to cancel my license and asked them for refund of $374. In 
> return 
> > > > I 
> > > > > got a mail from them stating that refund is not possible 
> because 
> > > i 
> > > > > had bought the product at a discount ! If i had bought it 
at 
> full 
> > > > > price i would have got the discount. 
> > > > > 
> > > > > Please note that while offering discount, the company 
never 
> told 
> > > > me 
> > > > > that i will not be able to get refund if i go for 
discount. 
> This 
> > > > is 
> > > > > real cheating ! and that too by official equis certified 
> company. 
> > > > I 
> > > > > sent them several mails but they stopped responding. After 
a 
> > > > couple 
> > > > > of days i managed to get hold of Mr. Eugene Elabunsky on 
> hotmail 
> > > > chat 
> > > > > and demanded my money. He said that he can do nothing 
about 
> the 
> > > > > issue. He said that he will offer me Trendmedium ver 3.0 
free 
> of 
> > > > cost 
> > > > > whenever it is released. Thats the most he can do !
> > > > > 
> > > > > I am still in the 30day guarantee period. I appeal to all 
my 
> dear 
> > > > > Metastock users, developers to do or suggest something 
about 
> this 
> > > > > issue. We cannot take this for granted.. how can an 
official 
> > > equis 
> > > > > certified company do this to the metastock community.
> > > > > 
> > > > > I am from India and $374 is not a small amount for me. I 
> works 
> > > out 
> > > > to 
> > > > > Rs. 17000 . I expect earliest help from the metastock 
> > > community... 
> > > > > thanks in advance




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