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[EquisMetaStock Group] Re: cheated by www.trendmedium.com !



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Also, I've spent over $30,000.00 in system purchases and programming 
costs and I've learned that another persons theoretical perception 
of the market only works for the person thinking it. Jose and others 
are some of the best MS programmers I've seen but they are useful in 
the aid of overcoming issues but it is up to the individual trader 
to develop his or her own theoretical views and apply them to the 
market. 
KS.


--- In equismetastock@xxxxxxxxxxxxxxx, "formulaprimer" 
<formulaprimer@xxxx> wrote:
> This should be a lesson to everyone that you should build and 
learn 
> to use your own system. If you can't do that then you will never 
be 
> the 1% who make money from the market or at least try to get 
there.  
> There are no quick easy way to success in the market. In fact, it 
is 
> the hardest job in the world. From a mental stand point because it 
> requires a mastery of psychology and intelligence.
> 
> Also, as a rule-- if a system works it is not sold. Buy a system 
and 
> your are doom to failure.  Take the loss and treat it as a lesson 
> learned from the market.
> KS.
> 
> 
> 
> --- In equismetastock@xxxxxxxxxxxxxxx, Code 2 <Code2@xxxx> wrote:
> > Refund insurance fee?  My, oh my, this is getting embarrassing 
for 
> you
> > guys at TrendMedium.  Just end your misery now, guys, and refund 
> this
> > poor fellow's money.  Every time he posts, you guys just come 
off 
> more
> > and more as liars and cheats.
> > 
> > 
> > 
> > 
> > From: yogpod <yogeshnpoddar@xxxx>
> > To: equismetastock@xxxxxxxxxxxxxxx
> > Date: Thursday, September 8, 2005, 10:32:12 PM
> > Subject: [EquisMetaStock Group] Re: cheated by 
> www.trendmedium.com !
> > 
> > Dear Metastock Community,
> > 
> > I already mentioned in my previous message that I had chatted 
with 
> > Mr. Eugene Elabunsky prior to purchasing software. But please 
note 
> > that I had not asked for discount and i never said that i cannot 
> > afford the full amount..., Mr. Eugene offered the discount from 
> his 
> > side... and i readily took it because he was offering a big 25% 
> > discount.
> > My friends please think over it. Can a professional company be 
so 
> > generous that it offers 25% discount if i say i cannot afford 
> their 
> > product ?
> > 
> > Secondly, the company has not provided any custom solutions to 
me 
> as 
> > they claim it. After purchasing the software, i had several 
chats 
> > with Mr. Eugene regarding the technicalities of the software. 
When 
> I 
> > pointed out that the software is not upto the mark, he offered 
me 
> > custom solutions at $30 per hour ! and he claimed that it was 
his 
> > speciality. I flatly denied his proposal.
> > 
> > I conveyed to them in straight forward words that i am not 
> satisfied 
> > by their product and want my refund. In return I got the 
following 
> > mail :
> > 
> >  "I'm sorry but we provide refunds for only full-price products. 
> It's
> >   so because the refund insurance fee is included to the full 
> price.
> >   We have sold the product with discount so we can't provide a 
> > refund."
> > 
> > Dear friends the company is just trying to fool the metastock 
> > community by giving false arguments. Please note that I am still 
> in 
> > the trial period till september 15th. The refund policy of the 
> > company is unconditional, so the company should not bother why I 
> am 
> > asking for refund. I am not satisfied with thier product and i 
> want 
> > my money back.. thats it ! 
> > 
> > thanks
> > 
> > yogesh poddar
> > 
> > 
> > 
> > 
> > --- In equismetastock@xxxxxxxxxxxxxxx, "metastkuser" 
> > <andysmith_999@xxxx> wrote:
> > > Hey Wizeone,
> > > 
> > > Just because the customer resides in India maybe you're not so
> > > concerned that you stiffed him. But the BBB is one long 
distance 
> > phone
> > > call away, and US lawyers will work for client anywhere in the 
> world
> > > as long as they have some green. Do the right thing, your loss 
> is 
> > the
> > > cost of doing business.
> > > 
> > > 
> > > 
> > > 
> > > --- In equismetastock@xxxxxxxxxxxxxxx, "rvalue1" 
<rvalue1@xxxx> 
> > wrote:
> > > > Wizeone -  pls give him the refund and save us the agony of 
> > hearing 
> > > > how horrible your software is. There are 4000+ people who 
are 
> on-
> > line 
> > > > and we are all watching your wisdom unfold..
> > > > --- In equismetastock@xxxxxxxxxxxxxxx, wizetech 
> <no_reply@xxxx> 
> > wrote:
> > > > > I'm from TrendMedium Team support. 
> > > > > Step-by-step explanation. 
> > > > > 1. We have created custom solution for his data-provider. 
> > > > > 2. After 2 week of trial usage we said he was satisfied 
from 
> > the 
> > > > > product but he asked us for a discount because he can't 
> afford 
> > to 
> > > > > buy the full version. We kindly provided the discount for 
> him. 
> > > > > 3. The customer was very satisfied for 10 days after the 
> > puchase 
> > > > > date. 
> > > > > 4. Before and _after_ his refund he looked for optimal 
> > parameters 
> > > > > for his tickers. And on the refund date, before my answer 
> with 
> > > > > explanation about refund he asked Eugene for custom models 
> for 
> > him. 
> > > > > 5. Lately after the refund request he asked Eugene about 
the 
> > date 
> > > > of 
> > > > > additional features release. 
> > > > > We always do a refund in normal situations. But if the 
> customer 
> > > > > after custom programming and discount asking us for the 
> refund 
> > and 
> > > > > staying interesting in new features, it looks very strange.
> > > > > 
> > > > > --- In equismetastock@xxxxxxxxxxxxxxx, "yogpod" 
> > > > <yogeshnpoddar@xxxx> 
> > > > > wrote:
> > > > > > Dear Metastock community,
> > > > > > 
> > > > > > I purchased trendmedium ver 2.25 RT from 
> www.trendmedium.com 
> > on 
> > > > > > august 15th. They are officially equis certified 
company. 
> > Prior 
> > > > to 
> > > > > > purchase i chatted two/three times with Mr. Eugene 
> Elabunsky 
> > who 
> > > > > is 
> > > > > > the developer of this software. He offered me a discount 
> of 
> > 25% 
> > > > on 
> > > > > > the full price of $499. This worked out to $374 and I 
> readily 
> > > > went 
> > > > > > for the product since it had a 30 days refund guarantee 
> too. 
> > > > > > 
> > > > > > But when i started using the product, I was getting 
> > > > > dissatisfactory 
> > > > > > results and the software had a lot of technical bugs 
too. 
> I 
> > > > > decided 
> > > > > > to cancel my license and asked them for refund of $374. 
In 
> > return 
> > > > > I 
> > > > > > got a mail from them stating that refund is not possible 
> > because 
> > > > i 
> > > > > > had bought the product at a discount ! If i had bought 
it 
> at 
> > full 
> > > > > > price i would have got the discount. 
> > > > > > 
> > > > > > Please note that while offering discount, the company 
> never 
> > told 
> > > > > me 
> > > > > > that i will not be able to get refund if i go for 
> discount. 
> > This 
> > > > > is 
> > > > > > real cheating ! and that too by official equis certified 
> > company. 
> > > > > I 
> > > > > > sent them several mails but they stopped responding. 
After 
> a 
> > > > > couple 
> > > > > > of days i managed to get hold of Mr. Eugene Elabunsky on 
> > hotmail 
> > > > > chat 
> > > > > > and demanded my money. He said that he can do nothing 
> about 
> > the 
> > > > > > issue. He said that he will offer me Trendmedium ver 3.0 
> free 
> > of 
> > > > > cost 
> > > > > > whenever it is released. Thats the most he can do !
> > > > > > 
> > > > > > I am still in the 30day guarantee period. I appeal to 
all 
> my 
> > dear 
> > > > > > Metastock users, developers to do or suggest something 
> about 
> > this 
> > > > > > issue. We cannot take this for granted.. how can an 
> official 
> > > > equis 
> > > > > > certified company do this to the metastock community.
> > > > > > 
> > > > > > I am from India and $374 is not a small amount for me. I 
> > works 
> > > > out 
> > > > > to 
> > > > > > Rs. 17000 . I expect earliest help from the metastock 
> > > > community... 
> > > > > > thanks in advance




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