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RE: [EquisMetaStock Group] MetaStock v10



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I replied to your messages because I felt it was important to communicate to the group that the rumors of Equis releasing a version in April  locking data vendors in the new version was FALSE, and nothing but a malicious rumor.  After there a few of you are still concerned about the data issues even suggesting that we would charge royalties for people to use our data.  Therefore, I am afraid that anything else I say about this subject will cause more confusion.
 
Unfortunately, I cannot comply with your request for prove. Because someone else may interpret my message in a different way and we may have more False rumors going around.
 
We take our users suggestions very seriously, we attempt to fix every known bug before a future release.  If you have suggestions please send them to our support team by writing to support@xxxxxxxxx the suggestions get logged on a database, and will be considered when a new version is developed.
 
Thanks and Regards,
 
Eduardo da Silva
Global Business Development Manager
Equis International, a Reuters Company
90 South 400 West Ste 620
Salt Lake City, UT 84101
direct   (801) 270 3162
mobile (801) 699 0417
alternative email: equispartners@xxxxxxxxx
MSN Messenger: equispartners@xxxxxxx
 
 
-----Original Message-----
From: TecloGeo [mailto:teclogeo@xxxxxxxxxxx]
Sent: Thursday, March 10, 2005 6:07 AM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: RE: [EquisMetaStock Group] MetaStock v10

>we are allowed to discuss very few details of products in development

 

…and I ask if you are happy with that response? “Why on earth not?” is my answer.

 

You are 100% happy with MS – good for you. However, there ARE a number of bugs and a long list of possible improvements Equis could make.

 

Eduardo’s email suggested they care about these issues. I want him to prove it by telling us which of them they are working on right now. I also want to know if they are interested in compiling a ‘register of gripes’ of some sorts and a future release schedule as, for example, Amibroker has with it’s ‘wish list’ links on the front page of it’s website. Very dynamic and very forthright. Is that too much to ask from a company in who’s product I’ve invested such a serious amount of time and money and wish to remain loyal to, despite my better insticts?

 

So Eduardo, now’s your chance to prove you guys really are interested in the serious trader.

 

Last time I wrote to Equis support about one particular gripe (lack of support for E-signal’s international tick servers) I was told I could have my money back if I wanted…any change of heart or does that offer still stand?

 

Or the gripe before that (lack of ability to plot >60 minute intraday charts) I was told they were working on it. What’s the status?

 

Or the perennial ones regarding loop functions, system tester bugs, limits on variables, space restrictions, etc etc etc…

 


From: hayseedville [mailto:hayseed@xxxxxxxxxxxxx]
Sent: Thursday, March 10, 2005 3:10 AM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: Re: [EquisMetaStock Group] MetaStock v10

 


hey teclogeo..... i had both called and emailed equis about this....
was told on the phone there will be some updates later  for meta 9,
but i didn't ask what.... below is the email reply.....
i'm currently using meta pro 9 for esignal and have had nothing but
excellent results..... once you toss in the contributions of those
like jose, roy larson and such, its difficult for me to see a
single  negative.......h

------------

While we are allowed to discuss very few details of products in
development, I can say without any doubt whatsoever that there are
absolutely no plans to "lock" our data.  Future versions of
MetaStock in development fully support our data partners just as our
previous versions have.  Locking out our data partners would be a
great disservice to our customers and would only be shooting
ourselves in the foot.  I can guarantee that the rumors you have
heard are completely false.


In regards to your broad market question, yes, you can download BM
Data from Reuters while still subscribing to eSignal.  To our
Professional customers, we offer the index information as a stand
alone package, which runs at $9.95 a month ($107.40 yearly).  This
data would need to be downloaded with the Downloader software.


I hope this helps clear things up for you.  If you have any other
questions, please let me know.
 
Thank you,
 
Kevin
Support Representative
Equis Technical Support
(801) 265-9998
HYPERLINK "http://www.equis.com/"http://www.equis.com
http://www.equis.com/customer/support
Please include previous email answers and questions in your
response.
 
----------------

   


--- In equismetastock@xxxxxxxxxxxxxxx, "TecloGeo" <teclogeo@xxxx>
wrote:
> Eduardo,
>

>
> I would like to thank you for that post. I am sure all in this
group
> appreciate it when someone from Equis takes the time to show that
they are
> listening to the concerns of its customers.
>

>
> So now you've nicely cleared up the data feed rumour, could you
perhaps let
> us all know what actually is on Equis' priority list as far as
upcoming
> updates is concerned and also what the expected timetable for
future
> releases might be? I am sure that the more experienced users in
here could
> all provide a list of what we would like to see.perhaps some have
already
> made you aware of them?.but it would be nice to know what exactly
is being
> planned.
>

>
> Thanks again for your time.
>







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