Eduardo,
I registered
my suggestions for improvements a fair while back now, so you should have your ‘database’
up to date as far as my own input is concerned. I’m sure others have done
the same, so I’m certain you’re aware of all the major issues.
Why you can’t
tell us what actually IS being worked on by your development team right now is
beyond me. We’re all grown ups in here (well most of us are)…we can
handle the truth. If you’re clear and forthright enough, as you recently
have been regarding the data-locking, there should be no need to worry about misinterpretation.
Oh well, I’ve
had my say…
From:
Eduardo R. da Silva [mailto:edasilva@xxxxxxxxx]
Sent: Thursday, March 10, 2005
4:50 PM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: RE: [EquisMetaStock
Group] MetaStock v10
I replied to your messages because I felt it was important to
communicate to the group that the rumors of Equis releasing a version in April
locking data vendors in the new version was FALSE, and nothing but a
malicious rumor. After there a few of you are still concerned about the
data issues even suggesting that we would charge royalties for people to use
our data. Therefore, I am afraid that anything else I say about this
subject will cause more confusion.
Unfortunately, I cannot comply with your request for prove. Because
someone else may interpret my message in a different way and we may have
more False rumors going around.
We take our users suggestions very seriously, we attempt to fix every
known bug before a future release. If you have suggestions please send
them to our support team by writing to support@xxxxxxxxx
the suggestions get logged on a database, and will be considered when a new
version is developed.
Thanks and Regards,
Eduardo da Silva
Global Business Development Manager
Equis International, a Reuters
Company
90 South 400 West Ste 620
Salt Lake City,
UT 84101
direct (801) 270 3162
mobile (801) 699 0417
alternative email: equispartners@xxxxxxxxx
MSN Messenger: equispartners@xxxxxxx
-----Original
Message-----
From: TecloGeo [mailto:teclogeo@xxxxxxxxxxx]
Sent: Thursday, March 10, 2005
6:07 AM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: RE: [EquisMetaStock
Group] MetaStock v10
>we are allowed to discuss very few details of products in
development
…and I
ask if you are happy with that response? “Why on earth not?” is my
answer.
You are 100%
happy with MS – good for you. However, there ARE a number of bugs and a
long list of possible improvements Equis could make.
Eduardo’s
email suggested they care about these issues. I want him to prove it by telling
us which of them they are working on right now. I also want to know if they are
interested in compiling a ‘register of gripes’ of some sorts and a
future release schedule as, for example, Amibroker has with it’s
‘wish list’ links on the front page of it’s website. Very
dynamic and very forthright. Is that too much to ask from a company in
who’s product I’ve invested such a serious amount of time and money
and wish to remain loyal to, despite my better insticts?
So Eduardo,
now’s your chance to prove you guys really are interested in the serious
trader.
Last time I
wrote to Equis support about one particular gripe (lack of support for
E-signal’s international tick servers) I was told I could have my money
back if I wanted…any change of heart or does that offer still stand?
Or the gripe
before that (lack of ability to plot >60 minute intraday charts) I was told
they were working on it. What’s the status?
Or the
perennial ones regarding loop functions, system tester bugs, limits on
variables, space restrictions, etc etc etc…
From:
hayseedville [mailto:hayseed@xxxxxxxxxxxxx]
Sent: Thursday, March 10, 2005
3:10 AM
To: equismetastock@xxxxxxxxxxxxxxx
Subject: Re: [EquisMetaStock Group]
MetaStock v10
hey teclogeo..... i had both called and emailed
equis about this....
was told on the phone there will be some updates
later for meta 9,
but i didn't ask what.... below is the email
reply.....
i'm currently using meta pro 9 for esignal and
have had nothing but
excellent results..... once you toss in the
contributions of those
like jose, roy
larson and such, its difficult for me to see a
single negative.......h
------------
While we are allowed to discuss very few details
of products in
development, I can say without any doubt
whatsoever that there are
absolutely no plans to "lock" our
data. Future versions of
MetaStock in development fully support our data
partners just as our
previous versions have. Locking out our data
partners would be a
great disservice to our customers and would only
be shooting
ourselves in the foot. I can guarantee that
the rumors you have
heard are completely false.
In regards to your broad market question, yes, you
can download BM
Data from Reuters while still subscribing to
eSignal. To our
Professional customers, we offer the index
information as a stand
alone package, which runs at $9.95 a month
($107.40 yearly). This
data would need to be downloaded with the Downloader
software.
I hope this helps clear things up for you.
If you have any other
questions, please let me know.
Thank you,
Kevin
Support Representative
Equis Technical Support
(801) 265-9998
HYPERLINK "http://www.equis.com/"http://www.equis.com
http://www.equis.com/customer/support
Please include previous email answers and
questions in your
response.
----------------
--- In equismetastock@xxxxxxxxxxxxxxx,
"TecloGeo" <teclogeo@xxxx>
wrote:
> Eduardo,
>
>
>
> I would like to thank you for that post. I am
sure all in this
group
> appreciate it when someone from Equis takes
the time to show that
they are
> listening to the concerns of its customers.
>
>
>
> So now you've nicely cleared up the data feed
rumour, could you
perhaps let
> us all know what actually is on Equis'
priority list as far as
upcoming
> updates is concerned and also what the
expected timetable for
future
> releases might be? I am sure that the more
experienced users in
here could
> all provide a list of what we would like to
see.perhaps some have
already
> made you aware of them?.but it would be nice
to know what exactly
is being
> planned.
>
>
>
> Thanks again for your time.
>
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