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Re: [EquisMetaStock Group] Secrets to Getting your stuff on Equis's Development List



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JO (or <A title=no_reply@xxxxxxxxxxxxxxx 
href="">manohohman) probably works in 
the software industry but I think it's a bit of a stretch to assume that anybody 
who writes with some knowledge of the software industry is automatically an 
Equis employee who is defending Equis.
 
I also work in the software industry. 
I also use various shrink-wrap packages which from time to time are 
very frustrating. Hopefully I can see both sides.
 
There are 3 variants of software sale that I am 
aware of. 
 
1. You buy the full intellectual rights to the 
software, which gives you the rights to on-sell, licence, lease, source codes 
etc. You are the new owner and no other person has any ownership right. Expect 
to pay hundreds of thousands of dollars for a commercially attractive 
package.
 
2. You buy a license to use the software in 
perpetuity. The licensor can set whatever terms he wants on the license. You 
decide if the terms are satisfactory or not, and then you choose if you want to 
use the software under those terms or not. You hold very little negotiating 
clout in the shrink-wrap end of the market, so unfortunately it's like it or 
lump it. (Aussie vernacular, not sure if it translates). You may or may not get 
any support included in the price. You will probably get preferential pricing 
for upgrades to new versions.
 
3. Lease or right to use license for a fixed 
period. Similar to 2. At the end of the period, you must pay again for the next 
period. Most of the same comments as 2 apply. Support tends to be built into the 
price, as are new versions.
 
 
If you understand what you're getting before you 
hand over your hard-earned, then you will help to ensure that the market favours 
those vendors who provide the most favourable license terms. The best outcome 
for consumers is when they are well-informed, and they perform their research 
thoroughly. 
 
If a vendor 
allowed licensees the right to transfer a licence to someone 
else, one of two things will occur: 
    a) the vendor's administration 
costs in changing ownership details and validating support rights 
would be passed on in some form to all buyers of the software.
    b) the vendor would charge a fee 
to perform the transfer to cover administrative costs.
In the shrink-wrap end of the market, I 
suspect no vendor is interested in the administrative overhead, and no 
buyers are interested in paying for this ability. 
 
I personally favour purchasing trialware or 
software leases. If you don't believe you're not up to the task of turning the 
software into a useful tool within a reasonable period, then either it's a piece 
of crap, or it's OK but you're not yet advanced enough in your trading career to 
make good use of it. Either way, you've found this out at little or no 
cost. 
 
 
Peter K
 
<BLOCKQUOTE 
>
  ----- Original Message ----- 
  <DIV 
  >From: 
  <A title=rjmods@xxxxxxxxxxxxxxx 
  href="">R.J.Mauchline 
  To: <A 
  title=equismetastock@xxxxxxxxxxxxxxx 
  href="">equismetastock@xxxxxxxxxxxxxxx 
  
  Sent: Sunday, September 07, 2003 1:15 
  PM
  Subject: Re: [EquisMetaStock Group] 
  Secrets to Getting your stuff on Equis's Development List
  <FONT 
  face=Arial size=2>
  Hi,     
     May I point out just one 
  inconstistancy with your article.  However before I go there it would 
  seem to me without you saying so that in fact you do work in some form for 
  Equis.  The statement which you make and I would like to take to task is 
  where you say we (individually) BOUGHT the program MS - did not lease it but 
  BOUGHT it.  Seems to me from what has been previously said that in fact 
  we did not buy it ( we were hoodwinked into thinking we had bought it) but in 
  fact we are leasing it - why - because we cannot sell what we purportably 
  bought - seems then we are in a leasing situation and in this case all 
  upgrades improvements etc should be supplied free as part of a leasing 
  aggreement. Just food for thought.
   
  rjmods
   
  <BLOCKQUOTE 
  >
    ----- Original Message ----- 
    <DIV 
    >From: 
    <A title=no_reply@xxxxxxxxxxxxxxx 
    href="">manohohman 
    To: <A 
    title=equismetastock@xxxxxxxxxxxxxxx 
    href="">equismetastock@xxxxxxxxxxxxxxx 
    
    Sent: Sunday, September 07, 2003 10:06 
    AM
    Subject: [EquisMetaStock Group] Secrets 
    to Getting your stuff on Equis's Development List
    How software gets updated 
    is an interesting process and based on a priority list I'll tell you 
    about. Then I'll give you some clues as to how to get on the priority 
    list and how to move up. Read all of the post, the secret is at the 
    bottom.First you have to understand how the list is made up. Here's 
    the list of priorities for upgrading software.1. Technical 
    problems that impact the use of the software. OS conflicts, hardware 
    problems, crashes, etc.2. Changes being forced on the developer by 
    other companies who are constantly changing protocols, moving from 16 
    bit to 32 bit real time applications (speed issue, and Metastock needs 
    more speed), data vendors who don't follow published protocols, 
    etc.3. Changes that need to be made to keep up with changes in the 
    market. Other companies don't sit on their asses. They add things 
    that help sell their product so you've got to keep up in some kind of 
    way. The feedback here comes from the marketing department.4. 
    Changes that serve the long-term strategic business objectives of the 
    company. Example: Microsoft incorporated and tried to integrated 
    Internet Explorer into their OS. 5. Technical support issues. 
    Tech support defines a list of issues that they get called about most 
    often. These need to be fixed because tech support costs money and 
    doesn't make you any, so the fewer phone calls, the lower the 
    cost.6. Customer suggestions ranked in the order of what has been 
    most requested. This one is the lowest priority. Do you know why? Think 
    about it.Before the entire upgrade planning process takes place 
    a budget has been set. It's usually a percentage of the revenues from 
    that the software generates, but sometimes it's more because there's a 
    strategic purpose to the software that goes beyond the sales it 
    creates by itself. The budget dollars translate into programming time 
    and resources. Everything on the list is prioritized and the priced 
    out in terms of those resources. The list is evaluated with various 
    people in management and the process begins.About 70 to 90% of 
    the way through the process, various managers come in and say they need 
    more changes and each change is life and death. Now the release is 
    delayed while the systems people and management figure out what can and 
    can't be done and what it's going to cost. After that gnashing of teeth 
    is completed, the program is finished and goes out for beta testing. Of 
    course, beta testing turns up many new surprises that have to be fixed 
    before the final release.So where's the established users in all of 
    this. Equis wants to keep you happy, but just happy enough not to 
    complain too much or to switch products. That's as happy as they need 
    you to be because you've already bought the product and invested a huge 
    amount into it in terms of time and emotional energy. Those are big 
    barriers to switching. You know it and Equis knows it. TradeStation has 
    a better programming language so why aren't you switching instead of 
    complaining? As for the new customers, the vast majority of 
    Metastock's new customer's don't have a clue why they're buying the 
    software or what it can and can't do. When I read these posts I can tell 
    that a lot of you still don't have a clue. A few people buy Metastock 
    because they're switching from some other package that some of you say 
    will do "anything and everything I need" except it didn't so something 
    those people thought their lives depended on that metastock does 
    better. And finally, there are a few traders who actually know 
    Metastock and are buying with their eyes open. The list of items 
    under #6 above is decided on by how many questions, phone calls, tech 
    support time, etc metastock gets about an issue. Your list of stuff is 
    already on the bottom of the funding. If Equis gets three calls 
    requesting X be changed out 100,000 calls a year, I don't think those 
    three requests are going to get on the list.Fib boy are you hearing 
    me! Powerful ain't the problem. Listening ain't the problem. It's about 
    money and selling more product, period. Where do you think those bonuses 
    come from? Are you sending them extra money every year? If you leased 
    the software, turnover would be a problem, but you didn't lease it you 
    bought it.Why did you buy it, because you would have bitched to high 
    heaven about leasing it. Get it.I used to have customers call me 
    asking me why in 2000 we didn't make a DOS version of our software. 
    You've got to be kidding. I'll be those customers said we weren't 
    listening or responding to the market. We had another guy call and want 
    to know why we only made the software for Windows and not Apple OS. 
    Well, because out of the last 20,000 copies we've sold we've only talked 
    to one customer who had an Apple computer trying to run his cal 
    lab--that's why. Everybody thinks that everybody else wants chaos theory 
    formulas, Fib everything, Gann out the rear, but the truth is it's a 
    small minority of customers who want that stuff. Equis tries to 
    satisfy this need by producing the add-ons for the Gann boys or Chinese 
    cycle freaks. That way they can get someone else with the expertise to 
    write the code and they can do the other stuff higher on their list. 
    I'm sorry to say there just isn't much money in writing books or 
    programming tools. If there was, do you think all of the smart boys 
    and girls in the TA biz would pass up this opportunity. Of course 
    not!I just hope Roy makes enough from his work to feel like it was 
    worth his time and effort because if he doesn't it's going to be even 
    longer before someone else comes along and tries again. The 
    secret to getting anything on Equis's list is to round up several 
    hundred to several thousand Metastock users, get them to agree on the 
    ten things they most want to see fixed in Metastock, have them either 
    call individually or email with the same list of ten items. If there 
    are enough of them Equis will put the items on the priority list and 
    they will get fixed. It's that simple.Here's my bet. You 
    couldn't get 25 Metastock users on this board to agree on a list of ten 
    things that need fixing much less several hundred to a few thousand, so 
    don't plan your complaints getting addressed anytime soon.We 
    don't make a DOS version, we aren't going to turn back the clock and 
    make one next year either, and it's hundreds of thousands of dollars 
    cheaper to give the one Apple user a free Intel computer with their 
    software purchase, than to write even a basic version of the code for 
    Apple users--unless of course Apple users are willing to pay $800,000 a 
    copy.JOP.S. I'm not sticking up for Equis. They've got some 
    problems they need to address if they want to keep on going on, but I 
    haven't seen any of those problems mentioned in these posts. As I 
    remember Eduardo was asking about plug-ins---he didn't send out a 
    venting invitation, did he? I know you all feel like you have real 
    gripes, but everything runs on money, not emotion. 
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