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<DIV><FONT face=Arial size=2>Glen, Kent,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank you for your answers,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Yes I can get correct volume if I "refresh" the
charts, then the problem is the same, I would have to "refresh" every minute
!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Here it is not really index volume, it is an
index future volume and what's amazing, volume datas are flowing correctly
into the Downloader at same time.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Stamp problem is not important since it lasts only
for the time of bigger opened interval chart, usually 30mn in my case, and here
also datas are flowing into the Downloader correctly stamped.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Gerard</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=pdmanager@xxxxxxxxxxxxxxxxx
href="mailto:pdmanager@xxxxxxxxxxxxxxxxx">PD Manager</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=metastock@xxxxxxxxxxxxx
href="mailto:'metastock@xxxxxxxxxxxxx'">'metastock@xxxxxxxxxxxxx'</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, August 04, 2000 9:42
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Problems with volume and
time in intraday charts</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=726113720-04082000>Index volumes from eSignal have been a nightmare for
us. It turns out that volume is reported differently between the eSignal
history server and their real-time server. Sometimes it is reported as
true volume, while other times it is reported as simulated volume (update
counts) or it is deleted altogether. We attempted to address this
problem in release 7.02, although I cannot guarantee the solution will be
acceptable to everyone. With this update, in some cases, you may see the
volume disappear altogether from the chart because either the history or
real-time server was not giving us consistent values for volume. In this
case, we felt like "no information" was better than
"misinformation".</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=726113720-04082000></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=726113720-04082000>I
would suggest trying 7.02 and see if it is any better for you in this
particular case. I can't promise an ultimate "fix" because this problem
is most likely caused by discrepancies in the data
feed.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=726113720-04082000></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=726113720-04082000>As
for the unusual time stamps, please contact support and see if they can help
you. Either than can determine why the times appear this way or at the
very least they can start the process of us researching to see if we need to
make a code change.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=726113720-04082000></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=726113720-04082000>Thank you.</SPAN></FONT></DIV>
<DIV> </DIV>
<P><FONT face=Arial size=2>Ken Hunt</FONT> <BR><FONT face=Arial
size=2>Programming Manager</FONT> <BR><FONT face=Arial size=2>Equis
International</FONT> </P>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Glen Wallace
[mailto:gcwallace@xxxxxxxx]<BR><B>Sent:</B> Friday, August 04, 2000 1:06
PM<BR><B>To:</B> MetaStock listserver<BR><B>Subject:</B> Re: Problems with
volume and time in intraday charts<BR><BR></FONT></DIV>
<DIV><FONT face=Arial size=2>Strange. What happens if you click the
"Refresh Data" button? Do the previous zero-volume bars then display the
correct volume?</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>If, on the other hand, you close the chart and
then reopen it, does the volume problem recur? From time to time, I get
a chart that will start adding bars tick-by-tick to the <EM>left </EM>side of
the chart, but if I close and reopen it, the problem goes
away.</FONT></DIV>
<DIV> </DIV>
<DIV> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
Gerard Heuby </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=metastock@xxxxxxxxxxxxx
href="mailto:metastock@xxxxxxxxxxxxx">metastock@xxxxxxxxxxxxx</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, August 04, 2000 10:57
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Problems with volume and time
in intraday charts</DIV>
<DIV><BR></DIV>
<DIV><FONT size=2>Hello everybody.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I need some help regarding a problem (I can deal with
others) with intraday charts on MS Pro 7.0 and eSignal
Data-On-Demand.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>When I open charts of E-mini SP500, volume is shown until
the bar when I open the charts, then it remains nought for all other
bars.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I don't know if this is linked but at same moment, time on
the bars is wrong, if I open say 10mn and 30mn charts at 10:00 the 30mn
one is labeled 10:30 between 10:00 and 10:30 and 10mn bars will be labeled
10:30:01 ; 10:30:02 ; etc... in place of 10:10 ; 10:20 ; etc...</FONT></DIV>
<DIV><FONT size=2>This lasts until bigger t</FONT><FONT size=2>imeframe
(here 30mn) changes to next bar, then time is right but volume is still
missing.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I've checked datas are flowing normally into the
Downloader with volume and right time but volume
is not displayed on the charts after the time I have opened
them.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>This occurs only with E-mini SP500 , E-mini Nasdaq is
okay.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Thanks for any advice.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Gerard</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>
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