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Re: Printing Problem



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Al, Heidi and all,

Same here. No printing-problems whatsoever with my good old configuration.
HP-deskjet 510 (yes they still exist). Never changed printing/video drivers.
Installed the 6.52 EOD patch over 6.5. And using Windows'98 Second Edition.
So I begin to think that the problem is with the new stuff.
As long as you use "old" print- and video-drivers you can print well.
The problems seem to begin as soon as one starts using the latest
generation of printers and videocards with their drivers.
Thus Equis, in one or another way does not keep up with these developments
(?!)

Frans


At 15:33 23-2-2000 -0600, you wrote:
>Heidi,
>
>You wrote,"P.S.  Bill also mentioned that "The vast majority of our users
>are not
>> having problems with printing."  If you are not having problems printing,
>> please post here!!!
>
>Whereas I agree with the main of your message as to the value of ver
>6.52--mine will crash whenever I attempt to change symbols by typing in a
>symbol using the small "choose security" button at the lower right corner
>of the chart--I must state that my charts print beautifully.  I use an
>Epson Stylus model 600 on both of my machines and have not had a printing
>problem.  I did not change printer drivers or video drivers (Maxtrox), just
>installed ver 6.52 from the Equis CD.  I did install over ver 5.11, and
>wish I would have installed into a seperate directory.  There are several
>"bugs" with my copy, but printing is not one of them.  
>
>I do wonder why Equis does not build a solid piece of software that has
>function as the main priority and leave out many of the "bells and
>whistles" or "fluff".  I really question the value of the "experts" and
>their commentary.  Equis, why not build a solid program and then offer
>modules for those that want the "fluff".  You know, like buying a new
>car....price the base model and then buy the add on's.
>
>Al Taglavore
>
>----------
>> From: Heidi Stubner <stubner@xxxxxxxxxxxxx>
>> To: metastock@xxxxxxxxxxxxx
>> Subject: Re: Printing Problem
>> Date: Wednesday, February 23, 2000 2:13 PM
>> 
>> I was one of the original posters who mentioned the "Printing Problem"
>> with version 6.52 back in November.  I've been told by Equis that it was
>> my printer driver, video driver, my printer was too old (Laserjet 4) and
>> other various reasons.  My printer driver and video driver were both up
>> to date and my printer is far from being too old!!!  Sharing my problem
>> with other Metastock users, we determined that it was in fact Equis'
>> problem.  On December 8, 1999 this message was posted from Bill at
>> Equis:
>> 
>> 
>> 
>> "We apologize for any problems that you may be having.  The vast majority
>> of
>> 
>> our users are not having problems with printing.  We do recognize,
>> however,
>> 
>> that a group of users are reporting problems.  
>> 
>> 
>> Printing problems within Windows applications are difficult to diagnose
>> and
>> 
>> fix.  An application may have no problems for 99% of printers while 1%
>> may
>> 
>> experience some difficulty.  Many times printer or video drivers are at
>> 
>> fault.  Sometimes they are not.  Occasionally, an application may
>> experience
>> 
>> difficulties because of slight differences between drivers and printers
>> from
>> 
>> different manufacturers.
>> 
>> 
>> We are currently gathering information on this current problem to try
>> and
>> 
>> identify the specific cause.  It can be a daunting task for reasons
>> 
>> mentioned above.  Once we are able to identify the problem, we will
>> 
>> implement a fix.
>> 
>> 
>> Once again, we apologize for the problem.  We want you to be happy with
>> our
>> 
>> product.
>> 
>> 
>> 
>> Bill
>> 
>> Equis Support"
>> 
>> 
>>
>
>