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Re: Printing Problem



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Heidi,

You wrote,"P.S.  Bill also mentioned that "The vast majority of our users
are not
> having problems with printing."  If you are not having problems printing,
> please post here!!!

Whereas I agree with the main of your message as to the value of ver
6.52--mine will crash whenever I attempt to change symbols by typing in a
symbol using the small "choose security" button at the lower right corner
of the chart--I must state that my charts print beautifully.  I use an
Epson Stylus model 600 on both of my machines and have not had a printing
problem.  I did not change printer drivers or video drivers (Maxtrox), just
installed ver 6.52 from the Equis CD.  I did install over ver 5.11, and
wish I would have installed into a seperate directory.  There are several
"bugs" with my copy, but printing is not one of them.  

I do wonder why Equis does not build a solid piece of software that has
function as the main priority and leave out many of the "bells and
whistles" or "fluff".  I really question the value of the "experts" and
their commentary.  Equis, why not build a solid program and then offer
modules for those that want the "fluff".  You know, like buying a new
car....price the base model and then buy the add on's.

Al Taglavore

----------
> From: Heidi Stubner <stubner@xxxxxxxxxxxxx>
> To: metastock@xxxxxxxxxxxxx
> Subject: Re: Printing Problem
> Date: Wednesday, February 23, 2000 2:13 PM
> 
> I was one of the original posters who mentioned the "Printing Problem"
> with version 6.52 back in November.  I've been told by Equis that it was
> my printer driver, video driver, my printer was too old (Laserjet 4) and
> other various reasons.  My printer driver and video driver were both up
> to date and my printer is far from being too old!!!  Sharing my problem
> with other Metastock users, we determined that it was in fact Equis'
> problem.  On December 8, 1999 this message was posted from Bill at
> Equis:
> 
> 
> 
> "We apologize for any problems that you may be having.  The vast majority
> of
> 
> our users are not having problems with printing.  We do recognize,
> however,
> 
> that a group of users are reporting problems.  
> 
> 
> Printing problems within Windows applications are difficult to diagnose
> and
> 
> fix.  An application may have no problems for 99% of printers while 1%
> may
> 
> experience some difficulty.  Many times printer or video drivers are at
> 
> fault.  Sometimes they are not.  Occasionally, an application may
> experience
> 
> difficulties because of slight differences between drivers and printers
> from
> 
> different manufacturers.
> 
> 
> We are currently gathering information on this current problem to try
> and
> 
> identify the specific cause.  It can be a daunting task for reasons
> 
> mentioned above.  Once we are able to identify the problem, we will
> 
> implement a fix.
> 
> 
> Once again, we apologize for the problem.  We want you to be happy with
> our
> 
> product.
> 
> 
> 
> Bill
> 
> Equis Support"
> 
> 
>