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Re: QuoteMonster and Proxies



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On Sat, 12 Jun 1999, Robert Jackson wrote:

> I've checked the setting again and tried a couple of combinations (IE has
> different set-up from Netscape under Sympatico.ca's proxy).  I still keep

That sounds a little odd. 

> getting the following in the error log:
> 
> Error retrieving
> http://quote.yahoo.com/d/quotes.csv?s=qlt.to+crw.to&f=sl1d1t1c1ohgv&e=.csv
> <HTML>
> <HEAD><TITLE>An Error Occurred</TITLE></HEAD>
> <BODY>
> <H1>An Error Occurred</h1>
> 500 Can't connect to quote.yahoo.com:80 (Unknown error)
> </BODY>
> </HTML>

Have you tried putting the above URL in Netscape and seeing if you 
connect successfully?


> Sympatico.ca seems to have a very restrictive proxy if one believes the
> complaints I read in their sympatico.highspeed newsgroup and some of the
> discussion at a local webpage devoted to Sympatico's set-up
> (http://www3.sympatico.ca/virtech/).  Many people had problems with the
> proxy and SETI@xxxx (http://setiathome.ssl.berkeley.edu/) which were
> initially resolved by using another ISP's proxy.  But this doesn't seem to
> work with QuoteMonster.  SETI@xxxx seems to have changed their code
> allowing it to work with Sympatico's proxy.

Have you contacted customer support at your ISP?

> Any other ideas?  Is there anything I can do that might make it work either
> by talking to my ISP or by providing you with some additional information

It does sound like a problem at the firewall. Make sure you have the 
correct port for the firewall.

> (I assume from your reply and from previous posts that QM is your baby)?

Yep.

Cheers,

Jim