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David,
Thanks for the suggestion and observation. No doubt you are right.
Unfortunately (for me) I essentially write my own trading and support code.
I "standardized on the Metastock format utilizing the Metastock File Library
DLLs. My decision was based in part on the "self-correcting" and auto-date
alignment features of the Reuters product.
Sounded good at the time, but it looks like I made a bad choice. I'm
willing to beg rather than start over again. On the other hand, TradeStation
has development support as well....
Thanks again,
jim
-----Original Message-----
From: David Walton <stocknet@xxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Friday, April 30, 1999 9:43 AM
Subject: Re: Reuter Trend Datalink problems
>Jim,
>
> TAKE IT FROM AN X-REUTERS CUSTOMER ( Cable Modem even!! ), THEY NEITHER
>CARE NOR DO THEY LISTEN ANYMORE TO INDIVIDUAL COMPLAINTS AND TO DATE, THEY
>WON'T OFFER REFUNDS FOR THEIR SCREWUPS.
>
> MY SOLUTION WAS AT http://WWW.QP2.COM/ AND NO, I AM NOT AFFILIATED WITH
THEM.
>
>David
>
>P.S. -- I give you credit for the new approach - I didn't think to try
>begging!!
>
>
>
>At 06:56 PM 4/29/99 -0700, you wrote:
>>Let me add my two cents....
>>
>>Please, please, please fix the data link problem!
>>
>>You obviously have capacity problems. You obviously have network
problems.
>>Please just fix them.
>>
>>Over the past two years I've reduced my data collection to smaller and
>>smaller blocks just to increase my chances of getting a successful
download.
>>I shouldn't have to do this!
>>
>>Your products are absolutely useless without data!!
>>
>>Please, please, please...........................
>>
>>jim
>>
>>
>>-----Original Message-----
>>From: winthorp@xxxxxxxxxxxxx <winthorp@xxxxxxxxxxxxx>
>>To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
>>Date: Thursday, April 29, 1999 6:22 PM
>>Subject: Re: Reuter Trend Datalink problems
>>
>>
>>>Today is 4/29/99 and this is the "second" day in a row that I have been
>>unable
>>>to download quotes here in San Francisco. I keep getting ID 800 timeout
>>errors.
>>>Can anyone from Equis or Reuters please shed some light on this matter.
>>This
>>>on-going problem is getting rreal real old!
>>>
>>> Winthorpe
>>>
>>>Justin Case wrote:
>>>
>>>> >Anyone not getting the futures data for 3/5/99?
>>>>
>>>> Not yet...but then, it's only Monday morning at 9AM here in New York.
>>>>
>>>> >Why is it that it takes
>>>> >so long to get end of day futures data?
>>>>
>>>> Because Reuters is inept...but then, you probably already know that if
>>>> you've been with them for over a week.
>>>>
>>>> >How long could it possibly take
>>>> >to simply compile data so that we can download it in a simple manner
at
>>>> >the end of the day?
>>>>
>>>> The data should be available by tonight at 10PM...Reuters' standard
>>answer.
>>>>
>>>> >It is Sunday 3/7/99 and still no futures data no SNP...no Bonds....no
>>>> >nothing.
>>>>
>>>> That's right...though cash indices have been available since Friday
>>>> afternoon...job well done, Reuters.
>>>
>>>
>>>
>>
>>
>>
>
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