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Jim,
TAKE IT FROM AN X-REUTERS CUSTOMER ( Cable Modem even!! ), THEY NEITHER
CARE NOR DO THEY LISTEN ANYMORE TO INDIVIDUAL COMPLAINTS AND TO DATE, THEY
WON'T OFFER REFUNDS FOR THEIR SCREWUPS.
MY SOLUTION WAS AT http://WWW.QP2.COM/ AND NO, I AM NOT AFFILIATED WITH THEM.
David
P.S. -- I give you credit for the new approach - I didn't think to try
begging!!
At 06:56 PM 4/29/99 -0700, you wrote:
>Let me add my two cents....
>
>Please, please, please fix the data link problem!
>
>You obviously have capacity problems. You obviously have network problems.
>Please just fix them.
>
>Over the past two years I've reduced my data collection to smaller and
>smaller blocks just to increase my chances of getting a successful download.
>I shouldn't have to do this!
>
>Your products are absolutely useless without data!!
>
>Please, please, please...........................
>
>jim
>
>
>-----Original Message-----
>From: winthorp@xxxxxxxxxxxxx <winthorp@xxxxxxxxxxxxx>
>To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
>Date: Thursday, April 29, 1999 6:22 PM
>Subject: Re: Reuter Trend Datalink problems
>
>
>>Today is 4/29/99 and this is the "second" day in a row that I have been
>unable
>>to download quotes here in San Francisco. I keep getting ID 800 timeout
>errors.
>>Can anyone from Equis or Reuters please shed some light on this matter.
>This
>>on-going problem is getting rreal real old!
>>
>> Winthorpe
>>
>>Justin Case wrote:
>>
>>> >Anyone not getting the futures data for 3/5/99?
>>>
>>> Not yet...but then, it's only Monday morning at 9AM here in New York.
>>>
>>> >Why is it that it takes
>>> >so long to get end of day futures data?
>>>
>>> Because Reuters is inept...but then, you probably already know that if
>>> you've been with them for over a week.
>>>
>>> >How long could it possibly take
>>> >to simply compile data so that we can download it in a simple manner at
>>> >the end of the day?
>>>
>>> The data should be available by tonight at 10PM...Reuters' standard
>answer.
>>>
>>> >It is Sunday 3/7/99 and still no futures data no SNP...no Bonds....no
>>> >nothing.
>>>
>>> That's right...though cash indices have been available since Friday
>>> afternoon...job well done, Reuters.
>>
>>
>>
>
>
>
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