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Ron...
You've got some great questions here, please let us know the answers
if/when they reply.
regards... John
Ron Hager wrote:
>
> I have been using the downloader about a week. Last week I sent a
> message from the downloader web page to support@xxxxxxxxxxxxxxxxxxxx As
> of now I have not received a reply. Perhaps I have an unrealistic
> expectation of some sense of urgancy on their part to answer. I sure
> hope that I am experiencing an unusual lack of response.
>
> My questions concern:
> 1) What was the undocumented error message I was getting (id=800)?
> 2) How to avoid download of data that would result in additional billing
> of my account?
> 3) How can I view the status of my account?
> 4) How to find out about any additional charges I might be incurring?
> 5) How to select the Russell 2000 stocks?
> 6) How to select the NASDAQ composite stocks?
>
> Looking for answers, Ron
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