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your not the only one...I have bad equity and option data here in
atlanta..I know a few people who gave up doing graphs and downloads and
talking with tech support is an insult.....good luck..
At 02:28 AM 10/15/98 , you wrote:
>Yes, very similar problems which have not been resolved and apparently
>little chance that they ever will be. Also, Equis insists it is not their
>problem while Telescan alludes otherwise or that it is bad files, bad phone
>connection, blah, blah, etc, etc. Anything but a problem on their end. And
>the lying SOB's tell me that I'm the only one that has a problem....
>
>As for rebuilding the offending data you can forget that. I went through,
>for a third time, and rebuilt another 140 equities that were being skipped.
>That means that all the files I have have been redone and that's a lot of
>slave labor that didn't do a bit of good. Same crap tonight. I have also
>deleted and re-installed Metastock twice so don't let them give you that
>line either. They provide really lousy service and tomorrow if I can talk to
>someone in authority they can color me gone. I've put up with their BS far
>too long for what it costs... You're fortunate to have only had the problem
>for a week.. so don't let it go on for very long because you'll really be
>irate if it goes on for as I've put up with it...
>
>Allen
>
>> -----Original Message-----
>> From: owner-metastock@xxxxxxxxxxxxx
>> [mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of
>> Johnonetoo@xxxxxxxxxxxxxxxx
>> Sent: Thursday, October 15, 1998 12:27 AM
>> To: metastock@xxxxxxxxxxxxx
>> Subject: What's worse than no data? !
>>
>>
>> Just a quick note to see if anybody else has been experiencing the bad
>> data from Telescan like I have for almost a week. Several stocks and
>> indices as well as whole folders have the decimal point "shifted" so
>> that as an example the dow might read as a 760. Telescan says "there's
>> something wrong with one of the servers and we don't know which". The
>> suggestion they made was to delete all the offending data, turn off the
>> copmuter to shut down the power to the modem then re-download. This has
>> been going on for days, amazing how the people over there all seem so
>> brain dead. Anybody else having the same errors? What's worse than not
>> getting your data? How about getting crap and then having to delete it
>> all before trying again the next day.
>>
>> Are there any equity/fund/index data vendors without all the problems?
>> Last time I saw angry posts it was aimed at Reuters, hell, they were my
>> alternative if the Telescan crap continued.
>>
>> ... John
>>
>> ps: I havn't had any bad trades, I'm angry at Telescan incompetance.
>>
*********************************************
Have a nice day
Jim Kerwin
Atlanta, Georgia U.S.A.
*********************************************
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