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Windows and Internet Explorer Support News Watch
================================================
As a subscriber to the Windows and Internet Explorer Support News Watch
you receive e-mail twice each month that highlights some of the new articles recently published on Support Online
Microsoft's award-winning technical support web site. The following are new Support Online articles that answer
frequently asked questions about using Windows and Internet Explorer:
Contents
--------
- Microsoft Windows 98
- Microsoft Internet Explorer for Windows 95 and Windows NT 4.0
- Microsoft Windows CE
- Microsoft Windows 95
- Internet Explorer for Unix
- Get Support Online Articles by E-mail
- Visit Support Online
Windows 98
----------
Repeatedly Prompted for Disk During Windows 98 Setup (Q190984)
http://support.microsoft.com/support/kb/articles/q190/9/84.asp
No Network Connectivity After Msbatch.inf Automated Installation (Q190954)
http://support.microsoft.com/support/kb/articles/q190/9/54.asp
Write Data Error When You Try to Use a CD-ROM Re-Writable Drive (Q190922)
http://support.microsoft.com/support/kb/articles/q190/9/22.asp
Windows-Based Games May Not Play Background Music in Windows 98 (Q190913)
http://support.microsoft.com/support/kb/articles/q190/9/13.asp
Problems Restoring a Windows 95 Backup Set File in Windows 98 (Q190897)
http://support.microsoft.com/support/kb/articles/q190/8/97.asp
"Error Initializing Modem" with pcANYWHERE 7.0 (Q190840)
http://support.microsoft.com/support/kb/articles/q190/8/40.asp
Modem Included with Compaq Presario 1065 Computer Does Not Work (Q190815)
http://support.microsoft.com/support/kb/articles/q190/8/15.asp
Computer Hibernates When Standby Is Pressed (Q190715)
http://support.microsoft.com/support/kb/articles/q190/7/15.asp
After Successfully Logging On WHOAMI Displays Not Logged On (Q190694)
http://support.microsoft.com/support/kb/articles/q190/6/94.asp
Troubleshooting Windows 98 Uninstall Problems (Q190672)
http://support.microsoft.com/support/kb/articles/q190/6/72.asp
Cannot Install Novell Client32 Software Over a Network (Q190656)
http://support.microsoft.com/support/kb/articles/q190/6/56.asp
Problems After You Install Hewlett-Packard HP JetAdmin Service (Q190628)
http://support.microsoft.com/support/kb/articles/q190/6/28.asp
Cold Boot Hangs IBM Aptiva E-Series Computer After Upgrading (Q190603)
http://support.microsoft.com/support/kb/articles/q190/6/03.asp
Troubleshooting Modem Problems in Windows 98 (Q190554)
http://support.microsoft.com/support/kb/articles/q190/5/54.asp
Windows 98 WinModem Readme.txt File (Q190422)
http://support.microsoft.com/support/kb/articles/q190/4/22.asp
Unable to Use 3Com Multifunction PC Card in Windows 98 (Q190421)
http://support.microsoft.com/support/kb/articles/q190/4/21.asp
Err Msg: The Path <Web Address> Does Not Exist or Is Not a... (Q190414)
http://support.microsoft.com/support/kb/articles/q190/4/14.asp
Hard Disks Missing After Resuming from Suspend Mode (Q190368)
http://support.microsoft.com/support/kb/articles/q190/3/68.asp
Error Message When You Attempt to Open Control Panel After Setup (Q190367)
http://support.microsoft.com/support/kb/articles/q190/3/67.asp
Additional Modem Drivers Included on the Windows 98 CD-ROM (Q190363)
http://support.microsoft.com/support/kb/articles/q190/3/63.asp
Battery Alarm May Not Play Sound or Display Message (Q190356)
http://support.microsoft.com/support/kb/articles/q190/3/56.asp
How to Use Real-Mode CD-ROM Drivers from Windows 98 Startup Disk (Q190303)
http://support.microsoft.com/support/kb/articles/q190/3/03.asp
How to Enable or Disable the Active Desktop (Q190228)
http://support.microsoft.com/support/kb/articles/q190/2/28.asp
How to Determine Installed Version of DirectX (Q157730)
http://support.microsoft.com/support/kb/articles/q157/7/30.asp
Err Msg: Could Not Decode This Setup (.cab) File... (Q140901)
http://support.microsoft.com/support/kb/articles/q140/9/01.asp
Internet Explorer for Windows 95 and Windows NT
-----------------------------------------------
Winsock Programs May Not Dial Automatically (Q190921)
http://support.microsoft.com/support/kb/articles/q190/9/21.asp
Err Msg: A Required .DLL File, PNCRT.DLL, Was Not Found (Q190898)
http://support.microsoft.com/support/kb/articles/q190/8/98.asp
"Unable to Download Components" Adding Optional Components (Q190830)
http://support.microsoft.com/support/kb/articles/q190/8/30.asp
How to Disable the Active Desktop By Default for New Users (Q190499)
http://support.microsoft.com/support/kb/articles/q190/4/99.asp
How to Re-create the Show Desktop Icon on Quick Launch Toolbar (Q190355)
http://support.microsoft.com/support/kb/articles/q190/3/55.asp
Cannot Search for Files Containing Text on CDFS/NTFS Drives (Q190290)
http://support.microsoft.com/support/kb/articles/q190/2/90.asp
Windows CE
----------
Err Msg: To Synchronize Channels You Must Be Running MSIE 4.0... (Q190963)
http://support.microsoft.com/support/kb/articles/q190/9/63.asp
Word 97 Hangs When Scrolling in Converted Pocket Word Document (Q190933)
http://support.microsoft.com/support/kb/articles/q190/9/33.asp
Unable to Connect to ISP After You Install Windows CE Services (Q190909)
http://support.microsoft.com/support/kb/articles/q190/9/09.asp
Mobile Devices Folder Contains Generic H/PC or P/PC Icon (Q190649)
http://support.microsoft.com/support/kb/articles/q190/6/49.asp
Known Issues When You Print Using a Handheld PC (Q190641)
http://support.microsoft.com/support/kb/articles/q190/6/41.asp
Palm-Size PC Downloads Wrong Mobile Channel Content (Q190640)
http://support.microsoft.com/support/kb/articles/q190/6/40.asp
How to Connect Two Windows CE Devices to a Desktop Computer (Q190626)
http://support.microsoft.com/support/kb/articles/q190/6/26.asp
Graphics Shrink When You Convert Them from Word to Pocket Word (Q190570)
http://support.microsoft.com/support/kb/articles/q190/5/70.asp
Cannot Play Wave Audio Files Created on Palm-size PC (Q190559)
http://support.microsoft.com/support/kb/articles/q190/5/59.asp
WinCE Err Msg: There Currently Is a Connection Established... (Q190484)
http://support.microsoft.com/support/kb/articles/q190/4/84.asp
Graphics Lost When You Convert a Pocket Word Document to HTML (Q190479)
http://support.microsoft.com/support/kb/articles/q190/4/79.asp
Windows CE Support for the Euro Currency Symbol (Q190458)
http://support.microsoft.com/support/kb/articles/q190/4/58.asp
WinCE: Cannot Copy File into Folder Icon (Q190456)
http://support.microsoft.com/support/kb/articles/q190/4/56.asp
WinCE: Graphics Are Not Displayed in Pocket PowerPoint Slides (Q190365)
http://support.microsoft.com/support/kb/articles/q190/3/65.asp
Known Issues in Pocket Internet Explorer on a Handheld PC (Q190307)
http://support.microsoft.com/support/kb/articles/q190/3/07.asp
Windows 95
----------
Err Msg: The Server Name You Specified Is Not Valid or Server... (Q190829)
http://support.microsoft.com/support/kb/articles/q190/8/29.asp
Windows 95 Starts Only in Safe Mode After Installing Sound Card (Q190826)
http://support.microsoft.com/support/kb/articles/q190/8/26.asp
Err Msg: SPOOL32 Caused a Divide Error in Module GDI.EXE... (Q190724)
http://support.microsoft.com/support/kb/articles/q190/7/24.asp
Internet Explorer for Unix
--------------------------
Internet Explorer Hangs with Shared Memory Extensions Enabled
http://support.microsoft.com/support/kb/articles/q190/9/10.asp
Get Support Online Articles by E-mail
-------------------------------------
You can also receive these articles (and others) in e-mail by sending a message to mshelp@xxxxxxxxxxxxxx In the Subject
line of your message
enter the Article-ID number (Qnnnnnn). For example to receive Q162721
your Subject line should resemble the following example:
Subject: Q162721
You can have multiple articles sent to you in e-mail by typing multiple Article-ID numbers separated by a comma. For
example:
Subject: Q178049
Q174914
Q174062
To receive an index of articles
enter "Index" (without quotation marks) in the Subject line. For example:
Subject: Index
The MSHelp Index is updated monthly. For more information about MSHelp
see http://support.microsoft.com/support/kb/articles/q183/1/21.asp.
Visit Support Online
--------------------
We also encourage you to visit Support Online at http://support.microsoft.com/support/ to see our complete selection of
helpful articles designed to answer questions about using Microsoft products.
Sincerely,
The Support Online staff
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