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I don't know if there are any 'silent' member on this list that work for other
software companies (eg omega), but it strikes me that equis's apparant
unwillingness to listen to user feedback has left a window open for similar
competing products (eg supercharts) to be upgraded to the extent that current MS
users migrate to omega.
It is only a matter of time before a product is released that leaves equis biting
the dust.
We'll see.
E.
BrewsPad@xxxxxxx wrote:
> Richard Estes wrote:
>
> > It seems we are picking on Equis, No I have sold many copies with my praise
> > as a user, remaining honest about faults.
>
> That is my perspective too. For the price of MS, I think it delivers a lot,
> and is better than the competition in its price range. My contentions on this
> list have been the lack of responsiveness of Equis to user input, and to their
> downright indifference and "holier than thou" treatment of users.
>
> As I've said before, I began with either 1.0, or 1.5 (think it was 1.5) when
> all it did was to display a chart and very little else. Equis called me to
> upgrade to 2.0 and I wasn't interested but they said it had improved
> considerably. I bought it, and what they said was true. There was no
> comparison with the previous version.
>
> During the 12 or more years of using MS I have never received a "Customer
> Survey" of what users think of the product, or what users would like to see in
> the product. If they rely totally on complaints, and then don't even follow
> up on those, they are (and have) put themselves into a sad marketing position.
>
> For me, if they would simply put back into MS what they have taken out and
> destroyed, without any input from the user community, it would satisfy most
> all of my requirements beyond what MS 6.5 is today. They have destroyed the
> Macros feature, which unlike any 3rd party Macro, allowed you to manipulate
> securities within a directory so that you could run against only those
> securities that you chose. You could then change the designation of the
> securities in the directories, without any change to your macro, and you could
> then make a new run of whatever it is you wished. At that time MS also had
> the option to write all reports to a file, with the ability to append these
> reports so you could send a stream of reports to a single .txt file. This, in
> combination with their Macro capability was a powerful set of tools. They
> have even destroyed the write to file and corresponding append capability. I
> don't really care about the lies they have told me, I would just like to see
> these three capabilities restored to where they were in 4.0. Again, they
> deleted all of these (and one other that hit me hard too) without any input
> from the user community. With these items added back in (I'm not asking for
> anything new), I think that many of the testing over multiple securities
> concerns would go away, as well as the many "saving reports" complaints that
> have been on this list.
>
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