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George:
The suggestions/requests from the users should be sent to management NOT to
the programmers. It should not be the programmers responsibility to decide
what goes into a program, this should be a management decision. It is the
programmers responsibility to carry out management's decision of what should
be included. Programmers like to do what is easy for them, not necessarily
what's easy and needed by the user
I t seems that few, if any, of your programmers use the program for trading,
hence some of the poor programming decisions.
-----Original Message-----
From: Alton Stephens <astephen@xxxxxxxx>
To: Equis Support <support@xxxxxxxxx>
Cc: Equis Suggest <suggestions@xxxxxxxxx>; Metastock List
<metastock-list@xxxxxxxxxxxxx>
Date: Wednesday, August 05, 1998 7:18 AM
Subject: RE: to George
>George, not trying to stir up trouble. Just trying to get you folks to be
>responsive to your users. If you read the Metastock List, you will see
that
>I am no more or less vocal on this subject than anyone else.
>
>Al Stephens
>
>> -----Original Message-----
>> From: Equis Support [mailto:support@xxxxxxxxx]
>> Sent: Wednesday, August 05, 1998 2:13 AM
>> To: 'Alton Stephens'
>> Subject: RE: to George
>>
>>
>> If your intent is to stir up trouble, which was obviously your intent,
>> you could post any Equis comment to the list and someone is certain to
>> disagree.
>>
>> You are once again attempting to convince the support department that
>> you are right and we are wrong and the entire point is moot because do
>> you know what we do with each one of your suggestions?
>>
>> Answer. You have heard this before, we forward it to our programmers.
>>
>> In fact you could do the same thing yourself the address where we send
>> your suggestions is mailto:suggestions@xxxxxxxxx.
>>
>> I would hate to be misquoted by you again so I just will repeat back
>> what was said before.
>>
>> This is the support department. We submit all suggestions, even yours,
>> to our programmers. That is all we can do for you.
>>
>> Each time you ask the same question we will reply with the same answer.
>>
>>
>> George
>> Equis Support
>>
>> Equis and MetaStock and MetaStock Professional are registered trademarks
>> of Equis International. Achelis Binary Wave, The DownLoader, Expert
>> Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
>> Equis International.
>>
>>
>> > -----Original Message-----
>> > From: Alton Stephens [SMTP:astephen@xxxxxxxx]
>> > Sent: Tuesday, August 04, 1998 1:03 PM
>> > To: Equis
>> > Subject: to George
>> >
>> > George, I hope you stop by the Metastock-List today. I think you will
>> > see
>> > that your estimate of how many people are interested in the
>> > complaints/suggestions myself and others have made in past few years
>> > is very
>> > much too low. The bottom line is, there is no reason to "dumb-down'
>> > your
>> > product just because most of your users are not demanding. A goodly
>> > portion
>> > of Equis's customer base is not as happy with MetaStock as they could
>> > easily
>> > be made to be. I just cannot understand the kind of response typified
>> > by
>> > your email to me of yesterday.
>> >
>> >
>> > Alton Stephens
>> > astephen@xxxxxxxx
>> >
>> >
>>
>
>
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