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"we submit it to our programmers to let them know that you think it would be
nice if we added such a feature to a future version. That is all we can do
for you."
Who can we talk to. It was said that only you and a friend wanted direct
read of TC2000.
"If it does not it means that for Equis there was not enough ROI in this one
feature to justify creating it over so many other features that have a
better ROI."
I hope management makes the decision not programmers (how would they know?).
The better response would have someone give an answer as to why the ROI
isn't there. Users throw hundreds of suggestions into a black hole and wait,
while they fight frustrations daily. We should call/e-mail once and wait.
muti-inquires are frowned on.
It seems we are picking on Equis, No I have sold many copies with my praise
as a user, remaining honest about faults. I wonder how many copies are sold
because of IBD ads verses someone asking a owner. A copy of MSWIN will
remain a key stroke away. A sincere desire for change shouldn't be handled
in a condescending manner. Can you teach an old dog new tricks? No.
Richard Estes
-----Original Message-----
From: Alton Stephens <astephen@xxxxxxxx>
To: Metastock List <metastock-list@xxxxxxxxxxxxx>
Date: Tuesday, August 04, 1998 10:41 PM
Subject: FW: future of MSWIN
>Folks, here is the latest word. How much ROI is there, just from those of
>us who have expressed ourselves? TechniFilter Plus may be the answer to
all
>this, from what I hear.
>
>Al Stephens
>
>-----Original Message-----
>From: Equis Support [mailto:support@xxxxxxxxx]
>Sent: Tuesday, August 04, 1998 10:16 PM
>To: 'Alton Stephens'
>Subject: RE: future of MSWIN
>
>
>
>. The Support Department answers questions about what the program does
Today. Not
>what it might do in the future or what it did 3 versions ago but what it
does today.
>
>When you make a suggestion, as you have done multiple times now for the
>exact same suggestion,
>Yet you continue to ask the Support Department for an answer to same
>question over and over and seem puzzled why we keep telling you the same
>answer. >
> it like any other suggestion is sent to our programmers.
>If you are eventually lucky your suggestion may someday be added to the
>program. .
>
>
>You are asking for a feature that does not exist in the program. In
>order for the feature you suggest to be added our programmers would
>have to create it in a new version.
>
>If that does ever happen I am certain you will know about it. If it does
>not it means that for Equis there was not enough ROI in this one feature
>to justify creating it over so many other features that have a better
>ROI.
>
>George
>Equis Support
>
>Equis and MetaStock and MetaStock Professional are registered trademarks
>of Equis International. Achelis Binary Wave, The DownLoader, Expert
>Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
>Equis International.
>
>
>> -----Original Message-----
>> From: Alton Stephens [SMTP:astephen@xxxxxxxx]
>> Sent: Monday, August 03, 1998 9:23 PM
>> To: Equis Support
>> Subject: RE: future of MSWIN
>>
>> George, thanks for reply. We still disagree fundamentally. And while
>> you
>> may allow 2000 securities in a directory, if you've ever tried to open
>> a
>> security in such a directory [folder, nowadays], you will see why as a
>> practical matter anything over a couple hundred is not realistic. And
>> the
>> Worden read is important not because the converter is such a bad tool
>> but
>> because the HD space required for the separate data directories is
>> horrendous. Quotes Plus has "fixed" your problem by developing a
>> "Virtual"
>> data capability, while others like Advanced GET and OmniTrader read
>> many
>> different data formats.
>>
>> You'd be surprised at how much ROI there is in innovating in these
>> areas.
>>
>> Al Stephens
>>
>> > -----Original Message-----
>> > From: Equis Support [mailto:support@xxxxxxxxx]
>> > Sent: Saturday, August 01, 1998 9:15 PM
>> > To: 'Alton Stephens'
>> > Subject: RE: future of MSWIN
>> >
>> >
>> > You say this was pointed out by you and many others but you and your
>> > friend are only two people. We have not received the same opinion
>> from
>> > the many others you refer to. We receive request all the time and
>> the
>> > requests you make are not as widely requested as you seem to think
>> they
>> > are.
>> >
>> > We told you before reading TC2000 files comes down to economics and
>> ROI
>> > and there are not enough customers who want these feature to
>> generate
>> > the ROI necessary to program them. We do convert TC2000 files which
>> > seems to be fine for most people.
>> >
>> > You should talk to TC2000 and find out whey they do not provide
>> their
>> > data in MetaStock format so that you don't have to convert it. I
>> > suspect they will give you the same answer ROI.
>> >
>> > We allow up to 2000 files per folder in our current programs so the
>> 255
>> > limit you refer to no longer applies.
>> >
>> > System Testing for multiple securities is not a large request
>> either.
>> > However we have now and previously sent your suggest your
>> suggestions to
>> > our programmers to let them know you would like these features added
>> to
>> > a future version of the program if possible.
>> >
>> > George
>> > Equis Support
>> >
>> > Equis and MetaStock and MetaStock Professional are registered
>> trademarks
>> > of Equis International. Achelis Binary Wave, The DownLoader, Expert
>> > Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks
>> of
>> > Equis International.
>> >
>> >
>> > > -----Original Message-----
>> > > From: Alton Stephens [SMTP:astephen@xxxxxxxx]
>> > > Sent: Friday, July 31, 1998 5:17 PM
>> > > To: Equis Suggest
>> > > Cc: Equis Support
>> > > Subject: future of MSWIN
>> > >
>> > > The below is from a friend of mine; he is right. I hope Equis
>> > > appreciates
>> > > and understands how programs like Advanced GET, QP2 Plus, WoW, and
>> > > others
>> > > are taking over more and more of Metastock's core markets. Please
>> > > address
>> > > your problems, like not reading Worden data and others, 255
>> limit,
>> > > system
>> > > test on only one security at a time, and all the other things
>> which
>> > > have
>> > > been pointed out to you by me and many many others over the last
>> 2-3
>> > > years.
>> > >
>> > > Al Stephens
>> >
>
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