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Folks, here is the latest word. How much ROI is there, just from those of
us who have expressed ourselves? TechniFilter Plus may be the answer to all
this, from what I hear.
Al Stephens
-----Original Message-----
From: Equis Support [mailto:support@xxxxxxxxx]
Sent: Tuesday, August 04, 1998 10:16 PM
To: 'Alton Stephens'
Subject: RE: future of MSWIN
I think you are under the wrong impression. We do not disagree. You
asked the support department to answer a question and we sent you the
answer to the question you asked. That is all.
You are sending your questions to the Support Department. The Support
Department answers questions about what the program does Today. Not
what it might do in the future or what it did 3 versions ago but what it
does today.
When you make a suggestion, as you have done multiple times now for the
exact same suggestion, we submit it to our programmers to let them know
that you think it would be nice if we added such a feature to a future
version. That is all we can do for you.
Yet you continue to ask the Support Department for an answer to same
question over and over and seem puzzled why we keep telling you the same
answer. The reason for the answer is still the same which is why the
answer is still the same.
You also do not have to convince the support department of the merits of
your suggestion. You asked for a feature that doesn't exist and we
submitted it as a suggestion. We receive hundreds of suggestions each
month and we submit them all to our programmers. Even very ridiculous
suggestions are submitted. Your suggestion is certainly not
ridiculous but it like any other suggestion is sent to our programmers.
If you are eventually lucky your suggestion may someday be added to the
program. However it is not there Today so each time you ask why it is
not there you will receive the same answer from us.
We sent your suggestion to our programmers. That is all we can do for
you about this.
You are asking for a feature that does not exist in the program. In
order for the feature you suggest to be added our programmers would
have to create it in a new version.
If that does ever happen I am certain you will know about it. If it does
not it means that for Equis there was not enough ROI in this one feature
to justify creating it over so many other features that have a better
ROI.
George
Equis Support
Equis and MetaStock and MetaStock Professional are registered trademarks
of Equis International. Achelis Binary Wave, The DownLoader, Expert
Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
Equis International.
> -----Original Message-----
> From: Alton Stephens [SMTP:astephen@xxxxxxxx]
> Sent: Monday, August 03, 1998 9:23 PM
> To: Equis Support
> Subject: RE: future of MSWIN
>
> George, thanks for reply. We still disagree fundamentally. And while
> you
> may allow 2000 securities in a directory, if you've ever tried to open
> a
> security in such a directory [folder, nowadays], you will see why as a
> practical matter anything over a couple hundred is not realistic. And
> the
> Worden read is important not because the converter is such a bad tool
> but
> because the HD space required for the separate data directories is
> horrendous. Quotes Plus has "fixed" your problem by developing a
> "Virtual"
> data capability, while others like Advanced GET and OmniTrader read
> many
> different data formats.
>
> You'd be surprised at how much ROI there is in innovating in these
> areas.
>
> Al Stephens
>
> > -----Original Message-----
> > From: Equis Support [mailto:support@xxxxxxxxx]
> > Sent: Saturday, August 01, 1998 9:15 PM
> > To: 'Alton Stephens'
> > Subject: RE: future of MSWIN
> >
> >
> > You say this was pointed out by you and many others but you and your
> > friend are only two people. We have not received the same opinion
> from
> > the many others you refer to. We receive request all the time and
> the
> > requests you make are not as widely requested as you seem to think
> they
> > are.
> >
> > We told you before reading TC2000 files comes down to economics and
> ROI
> > and there are not enough customers who want these feature to
> generate
> > the ROI necessary to program them. We do convert TC2000 files which
> > seems to be fine for most people.
> >
> > You should talk to TC2000 and find out whey they do not provide
> their
> > data in MetaStock format so that you don't have to convert it. I
> > suspect they will give you the same answer ROI.
> >
> > We allow up to 2000 files per folder in our current programs so the
> 255
> > limit you refer to no longer applies.
> >
> > System Testing for multiple securities is not a large request
> either.
> > However we have now and previously sent your suggest your
> suggestions to
> > our programmers to let them know you would like these features added
> to
> > a future version of the program if possible.
> >
> > George
> > Equis Support
> >
> > Equis and MetaStock and MetaStock Professional are registered
> trademarks
> > of Equis International. Achelis Binary Wave, The DownLoader, Expert
> > Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks
> of
> > Equis International.
> >
> >
> > > -----Original Message-----
> > > From: Alton Stephens [SMTP:astephen@xxxxxxxx]
> > > Sent: Friday, July 31, 1998 5:17 PM
> > > To: Equis Suggest
> > > Cc: Equis Support
> > > Subject: future of MSWIN
> > >
> > > The below is from a friend of mine; he is right. I hope Equis
> > > appreciates
> > > and understands how programs like Advanced GET, QP2 Plus, WoW, and
> > > others
> > > are taking over more and more of Metastock's core markets. Please
> > > address
> > > your problems, like not reading Worden data and others, 255
> limit,
> > > system
> > > test on only one security at a time, and all the other things
> which
> > > have
> > > been pointed out to you by me and many many others over the last
> 2-3
> > > years.
> > >
> > > Al Stephens
> >
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