|
PureBytes Links
Trading Reference Links
|
Forrest:
I'm somewhat surprised to hear this. Usually I get a response within 1 to
3 days.
When this sort of thing happens to me (lower level peolpe being
unresponsive), I start going up the line. Write Steve Achelis, document
your complaint. All it takes is note from the head honcho saying "get this
straightened out".
Lionel
At 11:51 PM 6/18/98 +0000, Forrest Ho wrote:
>Dear friend :
>
>Have you got any unhappy or frustrated feeling
>from Metastock technical . I think I have as sent
>several email to them on 10 June but no reply up
>to now . I wrote to ask a simple question about
>troughbar function but I wish they don't ignore
>the mail .
>
>Usually how long do you get their reply ? What
>should I do ? Should I complain to someone or
>just wait , wait and wait ??
>
>I think Equis' guy is very busy but I also wish
>they really face the problem and let us be a
>happy user of their product .
>
>Forrest Ho
>
Lionel Issen
lissen@xxxxxxxxxxxxxxxx
|